Drvranjes Reviews

Wrong tracking number

Wrong tracking number won t speak to me on the telephone so I can t find or collect my package Wasted 3 hours of my morning

Order number 9000009436

Hello I hope this email finds you well I ve never received my package order number 9000009436 even though GLS says that they delivered it to me Please solve this situation as son as possible Best regards

Product not received

I ordered a refill for a friend visiting Paris to collect and bring back to Australia but was advised the order was refused I confirmed with the hotel that the delivery details were correct but Dr Vranjes did not reattempt delivery on the following day Friday which was very disappointing They have said I will receive a refund which I hope is the case

I love the products but I am completely

I love the products but I am completely unsatisfied with the customer service I forgot to add the special packaging and straight away sent a request but I got an answer that adding anything after the order is confirmed not even shipped is impossible I am the owner of the online shop myself therefore I know very well that this is not true

Terrible delivery service UPS tell lies they say they tried to deliver when they never came near my house now it is many days late

The site is good the products are fantastic but your delivery experience with UPS is terrible

The website has technical issues that

The website has technical issues that until now I still can t see my order in my account but I have received the confirmation email of the order which is really weird

Bad delivery experience

Very good experience for several years but this time the delivery times were too long almost 10 days It needs to be corrected

All is best

Perfect reactive and fast delivery Great job