Dubarry Reviews

Excellent Customer Service from Charlie

I cannot thank Dubarry customer service enough I had an issue with my boots and even though they were out of warranty a fabulous customer service person called Charlie sorted the whole situation out for me A replacement pair of boots arrived today Superb help -

Gore-tex jacket

Pre-Lockdown I visited the Dubarry shop as I wanted the Castlehyde shooting jacket but was unsure on which size to purchase The girls were really helpful and thankfully had my size in stock I m usually a 8-10 and found the 10 36 to be a better fit I love it- it s warm but not too bulky slightly longer at the back which I wanted and also looks great off the field

Dubarry customer service

Contacted Dubarry in Ireland as I had to return a faulty belt pre Covid to a country wear shop in the UK Unfortunately during the pandemic they had to close before they had fully resolved the issue The Dubarry staff responded within a day despite my having no receipt etc they immediately sent a replacement belt Thank you and well done for the brilliant customer service something not always found these days sadly I will continue to purchase Dubarry products as they are excellent value and the support is clearly there if required

Best shoes I ve ever owned 3

Just to put up my own honest experience my galways are my favorite boots ever I wear them everywhere - to walk dogs to dog park to Disneyland I even wear them to muck my horse s pasture multiple times a day even though apparently you are not supposed to They have been totally waterproof and perfect for me in spite of hard heavy wear I love them Hopefully they continue to last but I just wanted to put this up as I am surprised by all the negative reviews I just bought a pair of the kildare boots as well for summer I think I will buy these boots forever- so long as I can afford them

I Think We Need to Spare A Thought for Businesses Right Now

I ordered and two sets of boots turned up all fine no problems at all - I ll keep coming back to Dubarry again and again Every business is being massively impacted by Brexit and covid so I think we all need to spare a thought for the businesses who are trying their very best in such challenging times Keep up the good work guys - I hope you get through this tough time

Excellent customer service

Thank you so much Penny for your excellent customer service and patience You have been super helpful with the sizing and recommending the best ways to look after my new Dubarry boots Thanks again for for all your help and going above and beyond to make sure I had them ready for my trip to Cornwall

Always wonderful customer service

Always wonderful customer service my calls are answered promptly never too much trouble to answer questions love my Kilternan boots use them daily as intended care for them and will keep buying the products Consider me one of your fans

Brilliant customer service

I can t rate Dubarry s customer service highly enough I wanted to know the weight of a particular boot and although Donna didn t have that information to hand she very quickly found out and let me know She also followed up with information about where I could have a fitting Very polite and efficient Thank you

No better company for Sailing Boots and Shoes

This is an incredibly supportive company with high values and ethics I have bought sailing boots and shoes from Dubarry a number of times and they have fitted me like slippers Unfortunately on this occasion sailing shoes for my wife just didn t fit her foot profile She spoke to Penny at the company who was charming and super helpful The shoes were returned and a full refund was given Thank you Dubarry for exceptional service and quality products