Easylife Reviews

Easylife for UK Home, Garden, Motoring and Mobility solutions | Easylife

easylife.co.uk

3.57

140 reviews

Great Rating

Based on 140 user experiences

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AI Review Summary Based on 140 reviews

Easylife receives consistent praise for fast delivery, helpful service, and good product quality, with many customers finding the ordering process easy and value for money. However, recurring complaints highlight issues with delivery delays, damaged or incorrect items, poor packaging, problematic sales tactics, and data privacy concerns. Mixed feedback on product suitability and communication problems adds to customer frustration, though overall service is often described as excellent.

What customers love

Great product quality
Easy ordering process
Helpful customer service

Common concerns

Damaged items
Privacy concerns
Poor packaging

Last updated 1 month ago

Miss Watton

2 years ago

It s the process and waiting time that scores low

I m scoring lower as I had originally tried to ordered this puzzle board before Christmas but my order wouldn t go through I waited until the New Year thinking that after the Christmas rush the order would come quicker Not the case I was given a date it didn t arrive so contacted customer services to be given another date Finally it arrived I bought the board for my mum She is pleased with it The only thing that could be improved is the mechanism at the back that holds it up It s a bit flimsy

Joan Armitage

2 years ago

My order took longer than usual to

My order took longer than usual to arrive but the goods are OK However I am completely flummoxed by the 2 Mystery Gifts which were enclosed Neither myself nor the 5 friends who have looked at them know what they are Is that the Mystery Please could you help me Kindly don t ignore this request

Catherine T

2 years ago

Mixed experince

Order arrived quickly but one item had parts missing and it is clear from the pencil ticks on the list of components that this had been previously been sent out incomplete and returned to Easylife Disappointed that Easylife would simply put it back in stock and send it to another customer While the other items I received were ok this sloppy approach to customer care service means I will think carefully before using them again

John Massey

2 years ago

Still waiting for delivery of a

Still waiting for delivery of a returned purchase 3rd week beginning Discussion with Easylife ensures that missing item will be delivered within fourteen days for which I have expressed my thanks I shall pursue the delivery John Massey

Joan Henchy

2 years ago

The order was late

The order was late The two light up glasses stopped working after 5 days i will ring customer services now bank Hol is over

Ms Angela Zaneboni

2 years ago

Bought a glow in the dark wall clock

Bought a glow in the dark wall clock unfortunately it can t be read at night as the light wasn t reflecting enough so had to return it the 2 step stool was very good I wish the salesman on the phone wouldn t go on for such a long time when ordering trying to sell you more things it s very annoying

Burt Edwards

2 years ago

Two items bought

Two items bought 1 Excellent garden storage bin clear instructions easily assembled and good result 2 Hopeless hearing aid poor fit connecting loop too short to fit over ear so impossible to wear

Mrs Denise Eyre

2 years ago

Second payment

My Dad placed an order He received his purchase and was pleased with what he got However when his bank statement came he notices another payment to easylife He has no recollection of ordering anything else and we have emailed customer service for some help but no reply He s going out of his mind trying to work out what s happened and whether it s his mistake or theirs Not tge best customer service

DAVID

2 years ago

the item is GOOD however relying on

the item is great however relying on Evri to deliver was a mistake Kept getting updates to delivery dates and times which was very erratic When you pay a substantial delivery charge you expect the company to keep to the date they stipulate and not change it and extend it by several days

J E Smith

2 years ago

Disappointed free gift

Very good except the free item it didn t explain what it was To be honest still not fully sure And not what I would use or expect as a free gift So very disappointed with that

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Easylife Reviews

Rated 3.57 out of 5 by 140 Happy Customers

It s the process and waiting time that scores low

My order took longer than usual to

Mixed experince

Still waiting for delivery of a

The order was late

Bought a glow in the dark wall clock

Two items bought

Second payment

the item is GOOD however relying on

Disappointed free gift

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