Edclord Reviews

Name: Edclord
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.80

EDC Lord & Co Solicitors |

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3.80

10 reviews

Good Rating

Based on authentic user experiences

Rated 3.80 out of 5 by 10 Happy Customers

Dave Owen

6775 reviews

N/A

8 months ago

Stressful disappointing and full of mistakes

We had an incredibly stressful and disappointing experience with EDC Lord Co while buying our first home Communication was poor throughout the process which meant we rarely knew what was going on or what was expected of us Long periods of silence - with questions going unanswered - would be followed by a flurry of important documents being sent with no introduction or guidance leaving us to guess our way through Small mistakes like document titles not matching between emails and systems made this even more difficult Due to EDC s poor time management the end of the process exchange and completion was a stressful rush as after months of hardly any updates or communication in which this could have been done we were harangued to complete the anti-money laundering checks in an incredibly small window of time so that exchange could happen This put us in a situation where we personally were being chased for updates by the estate agent and vendor s solicitor as they simply couldn t get hold of anybody at EDC Lord Then on the afternoon of agreed completion day we received an email demanding we pay EDC Lord s fees immediately or completion couldn t go ahead This made it feel like our completion was being held to ransom To put the icing on the cake we are now dealing with another mistake that has held up our first mortgage repayment Any emails we sent during the process that highlighted our concerns with their work were of course roundly ignored Needless to say we would never even consider using EDC Lord Co in future and I would never recommend them to anybody else

Gemma W

This company delayed the exchange of

This company delayed the exchange of our property by weeks Their inability to communicate with our solicitors made the whole experience extremely stressful They were unable to read documents clearly we had to tell them how to zoom in asked for so many enquiries to be repeated which was wholly unnecessary and even led to our management company refusing to answer again unless we paid an hourly fee I would advise against using this solicitors firm if you want a stress free experience After calling to complain I became even more confident in how awfully they ll deal with people after being spoken to so rudely and laughed at by one of their partners A company I will be avoiding in the future

Sophie Allen

The receptionist was rude

The receptionist was rude unprofessional and inattentive with an unfriendly attitude She frequently interrupted and made assumptions instead of listening to my inquiry Needless to say I took my business elsewhere

Thomas Fisher

Gemma worked extremely hard to get my

Gemma worked extremely hard to get my property purchase over the line during one of the busiest times at EDC Lord all whilst in a pandemic I am extremely grateful

A massive thank you to the excellent

A massive thank you to the excellent service I received from the Southall branch Thanks to SS and her assistant VP and their wonderful receptionist and the whole team for helping me complete my staircasing to 100 and on time May you all be blessed LD from Uxbridge

Great Service

I am so glad I had EDC Lord and CO on my side during a very long and drawn out move due to my buyers solicitors being not so good Graham Seers and his team were excellent throughout Quick responses to my calls an emails at all times

Nathalie de Domenici

EDC Lord - Exceptional service

EDC Lord have acted for me on three separate property transactions and I have to say I have found their service to be exceptional Responsive friendly thorough and good value Cannot recommend Kate Susie and Emily highly enough

David Seib

A Class Act

Dear We were delighted with EDC Lord Co in every respect Real teamwork and commitment to getting things sorted however obstructive the purchasers solicitor might be Your team displayed real class A definite 4 9999999999999 if 5 is infinity re positive judgement With point 2 and using EDC again - an emphatic yes would definitely recommend my friends family to use EDC With regard to point 3 feedback for improvement - work on how you can let others know how brilliant you are and ensure your team know that the service they offer is one that others could only wish for Whoever is in charge of recruiting selection should be given a platinum star Thanks so much to the EDC team and in particular G J and T H you both shine

Anonymous

Impressed by Kate s Professionalism

Highly recommended I m a first-time buyer and my case is a new-build Help to Buy leasehold flat so it s quite complicated During the conveyancing process I m quite impressed by Kate Knight s team The sales manager Scott is very willing to talk and always reply to me in time and the legal assistant Susie is very hardworking Particularly Kate always tries to protect my rights instead of just getting things done

MRS JILL DENNIS

Best solicitor around

My family and I have always used Graham Seers at EDC Lord for all our house moves Graham Seers and his secretary Kerry Sanford were excellent Nothing was to much trouble and they will continue to follow things up I moved house and area 27th Sept 24 My advice would be don t even look anywhere else go with Graham at EDC Lord Many thanks for a smooth transaction Jill Dennis