Elmajewellery Reviews

Prompt customer service and good quality rings

The rings I ordered were delivered within 3 days unfortunately even though we had measured our fingers the rings were too small our fault We measured them again and wrote on the delivery note our updated ring sizes and that we would like an exchange I sent the rings back with the delivery note via royal mail got our new rings 5 days later and they fit fine I did email to say I was sending them back and Elma replied confirming they had received my return and new rings had been sent out to me All very good and prompt service and the rings are good quality and well worth the price

Fantastic company Fantastic customer services even during lockdown

After finding this company in lockdown just before Christmas I ordered a replacement wedding ring for my husband I was sceptical at first as the post was delayed but I am delighted I used Elma Jewellery as the ring is perfect My husband loves it after it was re-sized for free and returned to me by special delivery they even sized it a half size for me Fantastic company Fantastic customer services even during lockdown Thank you so much

What a fantastic company to deal with

What a fantastic company to deal with Firstly our order was processed and delivered very quickly The rings are perfect mine did not fit it was way to small I contacted them but with little hope as it was engraved to my surprise for a very small fee they took it back and provided me a replacement again very quickly with absolutely no quibble I was so pleased with this service and I couldn t recommend them enough absolutely fantastic service

We ordered our wedding rings from here

We ordered our wedding rings from here absolutely amazing They were too small so we sent then back they got them Tuesday and we have received them back today Thursday Absolutely brilliant company and can t wait to use them again Highly recommended

Beautiful rings

What beautiful rings and they fit perfectly I messed the order up a bit but when I phoned them they were extremely helpful and sorted out the issue I had the rings within 2 days Most Impressive

Great Service from Elma Jewellery

Great Service from Elma Jewellery very fast order my ring came within 4 days sent by Special Delivery Next Day by 1pm and fully engraved Cannot fault them well recommended Thank You

Excellent Customer Care

We were very happy with our purchase of two wedding rings which were sent to us in the Shetland Isles very quickly We later decided to email and ask for our rings to be exchanged for smaller sizes This was arranged the same day and exchanged without delay I highly recommend Elma Jewellery for their service and excellent customer care

I ordered a pair of titanium wedding

I ordered a pair of titanium wedding rings which were delivered within 24 hours The rings are beautiful quality and the ring box is lovely I m really impressed with the service and for the price the quality is amazing The only negative side was lack of email communication Everything else was first class