


Based on authentic user experiences
Grahame Bird
6734 reviews
N/A
1 year ago
Awesome customer service
I needed to make changes to a car rental Cassandra could not have been more helpful awesome customer service and a pleasure to deal with Highly recommended and I will certainly use these guys again
Donna
6734 reviews
N/A
1 year ago
Very quick response on the live chat
Very quick response on the live chat got my original booking cancelled a refund issued all very quick Nathalie Camp was excellent on the chat very helpful
Mr G U Of London
6734 reviews
N/A
1 year ago
Due to flight times changing I needed
Due to flight times changing I needed to amend the booking for an earlier pick up This was a very easy and straightforward process dealt politiley and efficiently by John He also said the price of the rental had changed in my favour so the overall rental cost has reduced Sepatarely two years ago I was completed messed around by Ryanair who changed the destination of the flight on the day of travel I needed urgently to change the rental and was so glad that I had booked with Enjoy Tarvel as there was a number to call and a person to speak with The change was made quickly and without hassle and is the main reason I keep booking with Enjoy Travel
Karen Whale
6734 reviews
N/A
1 year ago
Excellent Customer Service
Answer straight away and dealt with my query without any issues Alway book with Enjoy as they are easy to deal with
Holly
6734 reviews
N/A
1 year ago
I had a fantastic experience with John
I had a fantastic experience with John when hiring a car He was extremely helpful professional and polite throughout the entire process His assistance made the process smooth and stress-free I highly recommend John and Enjoy Travel for anyone looking to hire a car Thank you for the excellent service
Ben
6734 reviews
N/A
1 year ago
I needed my rental car upgraded and
I needed my rental car upgraded and Sonia was great to talk to and so helpful and managed to help me find a new one a few days before my trip Thanks so much
Joseph
6734 reviews
N/A
1 year ago
Great Customer Sevice
Due to flight times changing I needed to amend the booking This was straightforward Thanks to Cassandra on the chat line I also was issued a refund which was unexpected but gratefully received I have used Enjoy Travel a number of times and have always found them great to deal with and very competitive on pricing The quality of cars has also impressed me so thank you
D Brown
6734 reviews
N/A
1 year ago
Excellent service
Many thanks Sonia for sorting out and cancelling the Excess protection insurance i bought by mistake and altering the pickup time of our hire car All handled very professionally in a very pleasant manner I will definitely be using your services again
John Montgomery
6734 reviews
N/A
1 year ago
The ease and pleasure of process
The ease and pleasure of process The price was great and the service at the kiosk for pick-up and drop-off was excellent I could not think of using any other car rental service Thank you
Sue
6734 reviews
N/A
1 year ago
Thank you for assisting with my car
Thank you for assisting with my car hire booking due to a last minute change I had to change airports Sonia sorted me out quickly via the chat service I book a lot of cars every year so will definately use again