Enzo Reviews

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4.45
71 reviews
Great Rating
Based on 71 user experiences

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AI Review Summary Based on 71 reviews

Overall customer experience with Enzo is overwhelmingly positive, with a majority of reviews praising the company's service, product quality, and value. Customers consistently highlight the excellent service quality, describing it as fast, professional, reliable, and accurate. Delivery is frequently commended for being prompt and on-time, meeting promised deadlines. The product range is appreciated for its wide variety, including niche and original items, often at competitive prices. Product quality is generally reported as good, with many customers confirming genuine merchandise. However, a significant minority of customers report severe issues, including receiving fake or non-genuine products that do not match originals. The returns policy and refund process are heavily criticized by dissatisfied customers, who describe them as bogus, misleading, and leading to unresolved disputes. Delivery costs are noted by some as being high, with a lack of free delivery options even for larger orders. Despite the negative experiences, many customers express high overall satisfaction, recommending the brand and intending to shop again.

What customers love
  • Competitive/low prices and good value
  • Wide variety/range of products
  • High product quality (genuine/original)
  • Professional and accurate customer service
Common concerns
  • Issues with fake/non-genuine products
  • Poor/bogus returns and refund policy
  • High cost of delivery
  • Misleading advertising/sale practices

Last updated 4 months ago

M

Fast and reliable

Great variety of products at good prices
N

best price

best price for all products

Satisfied buyer

Delivery was as promised product is as described
Y

great prices fast delivery

great variety of products

professionally

I am shopping from long time from Enzo and I am very pleased with the products and service

The good partner

1 Quality merchandise wide selection of brands large assortiment different cuts of more of than offered perfumes and samples that enable customers to try and test products before proceding to purchase 2 Easy and quick orientation site 3 Expeditious delivery 4 Customer-oriented 5 Good after-sales service

Gucci beauty collection miniatures and Givenchy Very Irresistable Electric Rose

Quick delivery both products were very well wrapped Communication and interaction with Enzo is always a pleasure
K

Very satisfied

I am very satisfied with Enzo Prices are good delivery is correct and fast

Perfect

Correct delivery
M

exellent sait

exellent sait good prize
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