Enzo Reviews

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4.45
71 reviews
Great Rating
Based on 71 user experiences

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AI Review Summary Based on 71 reviews

Overall customer experience with Enzo is overwhelmingly positive, with a majority of reviews praising the company's service, product quality, and value. Customers consistently highlight the excellent service quality, describing it as fast, professional, reliable, and accurate. Delivery is frequently commended for being prompt and on-time, meeting promised deadlines. The product range is appreciated for its wide variety, including niche and original items, often at competitive prices. Product quality is generally reported as good, with many customers confirming genuine merchandise. However, a significant minority of customers report severe issues, including receiving fake or non-genuine products that do not match originals. The returns policy and refund process are heavily criticized by dissatisfied customers, who describe them as bogus, misleading, and leading to unresolved disputes. Delivery costs are noted by some as being high, with a lack of free delivery options even for larger orders. Despite the negative experiences, many customers express high overall satisfaction, recommending the brand and intending to shop again.

What customers love
  • Competitive/low prices and good value
  • Wide variety/range of products
  • High product quality (genuine/original)
  • Professional and accurate customer service
Common concerns
  • Issues with fake/non-genuine products
  • Poor/bogus returns and refund policy
  • High cost of delivery
  • Misleading advertising/sale practices

Last updated 4 months ago

L

Good service and products

I feel good with the products from the e-shop Enzo
N

It s ok

Hair cosmetics - good Parfumes - I m disappointed
T

good online shop

everything exactly as ordered good prices wide variety of products 5 days delivery time is a bit too long

Excellent

The fragrance is perfect Thank you

Tre are great

Great service best prices
M

One of the best

The goods that enzo bg proposes are original with good quality and on reasonable price
S

perfect

I am very pleased from this site They are very accurate and fast
M

Fast and reliable

Great variety of products at good prices
N

best price

best price for all products

Satisfied buyer

Delivery was as promised product is as described
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