Based on authentic user experiences
Emily Evans
6775 reviews
N/A
6 months ago
1st class service after cloudy water
1st class service after cloudy water issue
Georgette Turnbull
6775 reviews
N/A
6 months ago
Finally got round to reporting a leak I
Finally got round to reporting a leak I walk past once a week in the road- all fixed within four days Really fast E S kept me informed all the way and now in out critically dry county there s a bit more water to go round
Mrs Bennett
6775 reviews
N/A
6 months ago
Happy customer
From answering my initial call to the chap who came to our house everything was was dealt with very efficiently Made to feel at ease with everything as if they said they were going to do something they did it What a pleasant change Thank you
Mac
6775 reviews
N/A
6 months ago
It was very easy to contact essex water
It was very easy to contact essex water using their twitter account Booking an engineer to replace our main stopcock was done very efficiently
Anthony Antoniou
6775 reviews
N/A
6 months ago
FAB customer service
Really happy with the service we had a technician out to us within a day of calling and he was very helpful He went above and beyond and gave some great advice we needed
Valma Glenn
6775 reviews
N/A
6 months ago
Good service
Had reason to call Essex and Suffolk Water about a bad leak outside the house The phone was answered promptly and the operator was friendly and the call was dealt with swiftly Had a visit from them in a short while and the guy was lovely and very reassuring Leak fixed next day and all was fine
customer marketing Roberts
6775 reviews
N/A
6 months ago
The person who came to my property was
The person who came to my property was very helpful and explained my problem to me
Lorraine Cunnew
6775 reviews
N/A
6 months ago
Technician arrived within half an hour
Technician arrived within half an hour of calling Wasn t a very straight forward problem but took time and as far as I m concerned went the extra mile to ensure my water was running again I received an excellent service
andrea boyce
6775 reviews
N/A
6 months ago
Hi had a leaking main stop Cork inside
Hi had a leaking main stop Cork inside the house plumber couldn t turn water of street level so called Essex and Suffolk water and I have to say they were brilliant came out and sorted it so able to fix the problem in door s well done lads
Charlotte Potter
6775 reviews
N/A
6 months ago
Professional and helpful
I have had two occasions to connect Essex and Suffolk water lately one to take my partners name off the account as he has passed away and the second time to request a new outside stop cock to be fitted On both occassions I found the operator and the engineer extremely professional knowledgeable courteous and kind would recommend them highly if you have the need to contact them Thank you
