Ezytrac Reviews

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ezytrac.co.uk
3.93
107 reviews
Great Rating
Based on 107 user experiences

Rated 3.93 out of 5 by 107 Happy Customers

56.1%
18.7%
3.7%
1.9%
18.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

Ezytrac

My interaction with Florence was great She was polite and ready to help I felt my point of view was considered
I

I had made an overpayment of my rent

I had made an overpayment of my rent after letting them know they looked into it to confirm and payed the moneys back into my account
A

The renewal process was smooth

The renewal process was smooth I worked with Florence who provided excellent service in maintaining my renewal rates
C

I was in a critical Situation with

I was in a critical Situation with Ezytrac staff and Sab Associate Director of Ezytrac has helped me to sort out the situation tactically Appreciate Sab
N

Responsive service

Casey helped me alot to resolve the issues that I faced with my landlord She was always responsive and eager to help
B

Renewal

Mico has provided excellent service to me as the tenant She has helped to secure a 1-year tenancy renewal Great job
C

Good but needs persistence

Initially there were issues with getting my tenancy agreement going Chris was extremely helpful his communication was great and overall kind and understanding Additionally Sab at Ezytrac has also been helpful to me and pointing me into the right direction and a lovely woman
E

Kyriss

Used Ezytrac for several years now and overall am very happy with the service Big thanks to Kyriss who has been so helpful in negotiating rent reviews
S

Great service from Luna

I was previously really disappointed when my last property manager left but I must say Luna has completely surprised me in a good way Luna has managed to take over management really seamlessly and she s super friendly approachable and has great communication skills I am thoroughly enjoying working with Luna and I hope this will continue on in the longer term
G

Prompt and supportive response

The response I got today was prompt and impressive However the fact that we do not have a single point of contact with your good selves could be overwhelming and confusing Such a situation if possible would help narrow the number of contacts on property-specific issues to one or two people rather than having emails from about ten or more officers of the company It would also help if all such emails have phone numbers to facilitate urgent response For example we wrote since the 26th of June concerning the issuance of Non-Resident Landlord NRL Numbers and to date we are still awaiting a concrete response granted that Casey promised to get this from her colleagues in accounts

About Ezytrac

Property Investment & Management

United States

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