Ezytrac Reviews

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ezytrac.co.uk
3.93
107 reviews
Great Rating
Based on 107 user experiences

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Rated 3.93 out of 5 by 107 Happy Customers

56.1%
18.7%
3.7%
1.9%
18.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 106 reviews

Overwhelmingly positive reviews highlight responsive, helpful, and professional property management. Customers frequently praise specific agents, especially Hannah, Anna, Casey, Florence, Lyn, and Ethan, for quick communication and effective issue resolution. Long-term relationships with the company and successful rent negotiations are common. A small number of critical reviews mention prolonged maintenance delays and billing issues. The overall tone reflects reliable service and strong tenant support.

What customers love
  • Responsive communication
  • Professional staff
  • Effective problem solving
  • Rent negotiation success
  • Helpful agents
Common concerns
  • Slow maintenance
  • Billing issues

Last updated 3 months ago

A

doing a great job

Company doing a great job met Hannah very kind polite and professional in her field I m gonna give 5 stars for your best in job
J

Lyn is a very good Property

Lyn is a very good Property Coordinator Help a lot during the contract and other things when I am renting a new flat Recommend it
A

Tenanting

The tenanting of our properties is dealt with by Hannah who is efficient informative very easy to deal with Emails are always responded to promptly
E

Very helpful

Whilst my query wasn t being dealt with other staff Anna from Ezytrac was very kind and helpful in following up on my issue
M

Ezytrac Joanna Celis Casey Burrell

Joana and Casey were very proactive in helping me with my tenancy and promptly addressed my query
C

So far everything has been fantastic

So far everything has been fantastic applying for an apartment via Ezy Just about to get contracts etc signed and Casey and Joanna have been great Super responsive and clear
K

I had the pleasure of interacting with Hannah

I had the pleasure of interacting with Hannah for my apartment management in Manchester and I can t recommend her highly enough She is incredibly prompt and consistently on top of all matters ensuring nothing falls through the cracks Her reliability and approachable nature make her a joy to work with while her professionalism and expertise shine through in everything she does Hannah truly excels in her role and her commitment to excellence is evident in her work
F

Anna was really helpful and an absolute

Anna was really helpful and an absolute star during the entire process from the moment we put in an offer till the moving in Truly grateful for her support
I

Rent review by Ethan has been carried

Rent review by Ethan has been carried out with little fuss and I have been kept informed at every stage I appreciate having had no problems with Ethan s handling of this task
L

Still in tenancy review

Lyn has been very helpful has also helped greatly in handling and assisting me with concerns The move in process was smooth and felt very secure

About Ezytrac

Property Investment & Management

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