Failsafeplan Reviews

Central Heating Care, Boiler Replacements, Pluming Gloucester

failsafeplan.co.uk
4.69
67 reviews
Excellent Rating
Based on 67 user experiences

Rated 4.69 out of 5 by 67 Happy Customers

89.6%
3%
0%
1.5%
6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Brilliant service

Engineer came out and was fantastic He fixed our noisy boiler and checked its performance Not only was he professional and friendly but he came out within 4 hours of being called as we had a newborn baby in the house
M

Gas engineer Grenville Holdsworth He

Gas engineer Grenville Holdsworth He went above and beyond to sort out the problem with our boiler as we had been without heating and hot water for a few days Grenville came out order the parts same day and came asap to re-install would recommend to anyoneMassive thanks home now feels like HeavenVery very knowledgable Guy
A

Very reliable company

Very reliable company good engineer who turns up on time and does a good job Only thing that lets them down is that the office never updates my name I remarried 5 years ago
M

Reference ps01

Reference ps01I had a visit as my boiler was not working Paul Come out and was spot on with everything he done he new straight away wot the problem was and was so cheerful and happy and no mess was left I have had work men before that have left mess I hope if I need my boiler repaired again it d Paul that comes such a nice guy and credit to the company
R

My boiler broke down and the next day

My boiler broke down and the next day the engineer Mr Grenville Holdsworth came round and found the fault straight away Because my boiler is older he had to order the parts As soon as they were in he came back and fixed my boiler He was very friendly and efficient and he showed me his identity card when he arrived to put me at ease I am very happy about the fast excellent service Hewer provide and can highly recommend the Failsafeplan
R

10 10 service and value Professional and friendly

Brian was extremely professional and very friendly He completed that needed doing and also took the time to explain exactly what he was doing He also talked me through how to use the new boiler and made sure I fully understood He also came back to deal with a minor issue that I didn t know how to sort myself which I am also extremely grateful for Communication with Andy was also very easy He was able to support me by giving me a very reasonable quote after being quoted almost double for the same job by British Gas 10 10 will recommend to anyone who needs it
M

A fantastic face to Hewers business

Had a problem with hot water being intermittent Andy Devon knew exactly what it was They ordered part immediately and came out a few days later to fit Both very professional and courteous Andy is extremely knowledgeable and has a very can do attitude ie nothing is too much trouble Both guys are a credit to Hewers and give an exemplary face to the business Thank you both for a job well done Bri s I appreciate it
R

Great service

Zack W came today to carry out some electrical work The job was completed in a timely manner He was polite courteous and so nice Great service thank you
R

Hewer s top bloke Nicholas

Our annual Hewer gas safety check was carried out by Nicholas absolutely brilliant bloke who arrived especially early as I had just finished a night shift and needed to sleep Not only did he do the gas safety check he took extra time to replace a cracked plastic pipe that had recently begun leaking Had a really nice chat with him whilst he was here super guy very nice to have met him Thank you Hewer see you next year
M

Above and beyond

No heating or hot water from our fairly new Valient boiler No pilot light It turned out to be a faulty sensor Steve was brilliant Quick diagnosis and quick fix Top bloke

About Failsafeplan

Hewer in Gloucester offers the failsafe plan, ensuring comprehensive cover for heating and plumbing needs, with affordable options for peace of mind.

United States

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