Failsafeplan Reviews

Central Heating Care, Boiler Replacements, Pluming Gloucester

failsafeplan.co.uk
4.69
67 reviews
Excellent Rating
Based on 67 user experiences

Rated 4.69 out of 5 by 67 Happy Customers

89.6%
3%
0%
1.5%
6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 67 reviews

Customers consistently report excellent service from Failsafeplan engineers, highlighting professionalism, friendliness, and thoroughness. Reviews emphasize reliable, prompt repairs and installations, with engineers who are knowledgeable and respectful of properties. Many customers express long-term satisfaction with the Failsafe plan and recommend the company without reservation. Negative experiences are rare and typically involve isolated delays or administrative issues rather than service quality. The overall sentiment is overwhelmingly positive regarding technical competence and customer care.

What customers love
  • Friendly professional engineers
  • Prompt reliable service
  • Thorough expert repairs
  • Helpful advice given
  • Clean tidy work
Common concerns
  • Occasional delays
  • Administrative errors

Last updated 2 weeks ago

C

Gas safety check

Nicholas visited today for our gas safety check he was very friendly and thorough explained everything that he needed to do
A

John was friendly

John was friendly polite and very thorough I felt like he gave me plenty of time to talk about any questions that I had regarding my boiler
R

Annual sevice

Just had the annual boiler service very pleased as usual I was very pleased it was Andy he is the best The Hewer failsafeplan is very good value for the money so ten out of ten Many thanks
D

Amazing Service

We have had a couple of visits from Hewers and felt we needed to congratulate Hewers for the professionalism friendliness and caring attitude of their engineers Matt and Gregg were just so knowledgeable and did their utmost to solve the problem of our heating which they did We shall certainly be recommending Hewers to others it is so good to find such a reliable trustworthy and caring company The telephone operators are helpful friendly and go out of their way to help I hope all staff will be congratulated
A

Our engineer found a long standing gas

Our engineer found a long standing gas leak and sorted straight away very friendly thorough and prompt
M

I have total faith in Hewer

The confidence I have in Hewer especially Engineer Robin is a great comfort to me My wife is disabled and reliable heating is vital to us Hewer have never let us down in the ten years we have had their Failsafe plan I recommend Hewer without reservation Special thanks to Robin he is a star
S

Thank you so much

Thank you so much Oliver for all your help resolving our heating issues this morning and your professional and friendly approach is also much appreciated
F

Had Brian and his apprentice here to

Had Brian and his apprentice here to replace my old boiler and both guys very professional and tidy and polite Great job guys and thanks
S

Amazing service

Amazing service went above and beyond Completed a job that should have been done by Antac Would 100 recommend Hewer Facilities Management
H

Had Mike out to sort out lots of our

Had Mike out to sort out lots of our lighting been a top gent very professional and helpful in every sense possible highly recommended

About Failsafeplan

Hewer in Gloucester offers the failsafe plan, ensuring comprehensive cover for heating and plumbing needs, with affordable options for peace of mind.

United States

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