Failsafeplan Reviews

Hi on the 27-28 12 24 we had Bailey B out to change our boiler after reoccurring heating and hot water problems he ran into some problems with the system pressure and diagnosed these issues quickly and professionally He replaced the boiler upstairs as well We are happy to have a warm home again Many thanks

We decided to move away from BG services for our annual boiler service and maintenance plan After various internet searches we thought it would be best to go with a local company We ve seen Hewer s vans around the area for many years and having received a flyer about the services they offered opted for their Failsafe Plan The engineer was booked for a morning visit We received a phone call about 20 minutes before his arrival to advise he was on his way He arrived as estimated and after a quick check on the system set to work on our boiler survey service He explained what he was doing and his initial findings He was very professional but friendly and helpful with his suggestions for getting the best out of our system We feel we ve made the right choice with our selection and would be very happy to recommend him and Hewer s to our friends and family

Aaron and his colleagues has been at my property since Monday we ve had a few issues but that wasn t anything that Aaron and his team couldn t fix my new heating system is working great I can honestly say they all worked very hard here They have gone above and beyond for us very happy with Aaron and his team

Jake visited my home today to complete some electrical work that needed doing he was polite explained in detail what would be done today and carried this out very wellCleaned up after himself very happy with the service thank you

Zac Williams came to change my fire alarms today and has a brilliant job time keeping was fab and very friendly and professional throughout

Tom was amazing he turned up on time after lots of previous companies not showing up He was very efficient in his work fixed two issues with no silly excuses unlike previous companies He was very professional and very polite Thanks Tom

Zak Williams attended my property today He was punctual polite and very friendly

Lee Sheriff attended our property today and swiftly resolved a problem that s been ongoing for over a year He took the time to understand the issues we ve been having with our central heating system and identified the issues Replacing the pump was simple we ve been told several times this would be a tricky job due to its location and we hope he will be booked into return for the pipework Many thanks Lee

Zak WilliamsVery polite gentlemen Clean and tidy Happy with the work that he carried out

Mitch arrived on time was dressed appropriately and was very professional and polite He was very thorough in his work and I would recommend him 100 He is a credit to your company