Fasthosts Reviews

I used other companies in the past this one no stress

I used other companies in the past but this one is so much stressful first second they have in place a easy way to put all package together less less stressful for me For now I can concentrate on my website without STRESSING out Gilda

I have

How to give the best of help -Because of my comparative lack of knowledge of today s modern technology matters between myself and Fasthosts was to say the least strained But Marvin was enormously patient and kind and gave me every assistance that he could My personal congratulations and thanks

Thank you Kate

Thank you Kate I had an issue with displaying the website correctly with error sign with all pages I called Fasthosts Customer Support and was passed on to Kate she rectified and resolved the issue under 3 mins of conversion

Issued Full Refund

Not only is fasthosts a great and reliable web hosting provider that offers its platform at extremely generous prices it has wonderful customer service In this instance they took 30 out of my account due to a misunderstanding by me so I contacted customer support where I was helped by a good person named Yna in which Yna resolved my issue by giving me a full refund instantly Overall using fasthosts has been really good to me so that s why I m giving them 5 stars

Levinn provided top quality support in

Levinn provided top quality support in order to transfer my domain from fatcow to fasthosts Great company

Marvin G was very helpful and carefully

Marvin G was very helpful and carefully explained about the phishing email I d received and confirmed my suspicion that they were not Fasthosts email

Customer Care s Jefferson was excellent

Jefferson in Customer Care was excellent addressing my renewal price issues and then able to sort out extra facilty for my email without charge

Help setting up an email account

Frank from Fasthosts technical help team patiently talked me through the steps needed to help me set up my email on both my PC and mobile Franks instructions were clear accurate and enabled me to resolve my issues quickly

My low level of experience must have

My low level of experience must have been apparent to the agent Glen Contawe He took me through the purchase in a way that was educational and thorough My questions all answered to full satisfaction A very satisfactory buying experience thank you