Femmefineryshop Reviews

Very poor quality and poor fit

Very poor quality and poor fit Horrible customer service After 4 emails they only offered a 40 refund Do not make the mistake I made and order from them Such a disappointment

Femme Finery poor customer service and fraudulent advertising about return policies

I ordered an item from Femme Finery It arrived on time nice quality however the fit was poor I contacted them by phone twice and by email and have not received an appropriate response to my request for a return address and a refund The first time I called a man answered and sounded as though he was not interested in helping me and he did not understand the words return and refund Customer service responded by email asking me if they could supply me with a larger size I responded No thank you I want to return the item and receive a refund I have not heard back from them Their policy states that you must contact them within seven days of receiving the product in order to receive the return address for a refund I believe they do not intend to refund customers This is an unreliable shop Do not do business with them

This is a totally fraudulent company

This is a totally fraudulent company I ordered product and the items were very poor quality When I contacted the company to return them I discovered they had come from China and the company asked me to at least keep 60 percent of the order What I refused as the items were very poor quality and they asked that I at least keep one WOW Then I actually sent the order BACK TO THEM at my own expense and they refused to acknowledge to PayPal that they ever received them PayPal refused to refund the amount EVEN THOUGH I SENT THEM DOCUMENTATION THAT I HAD SENT THE ORDERS BACK I even had tracking info from USPS that verified the items had gotten all the way back to the originating destination Evidently the fiends at Femme Finery refused to accept the delivery or failed to pick it up Shame on Pay Pal for going along with this obviously fraudulent company

I m feeling pretty stupid also

I m feeling pretty stupid also I bought two blouses and a sweater and the coloring was nothing like the pictures The fabric was so cheap and non of it fit I will never order from an overseas company again

Terrible site do not buy

The items took a month to arrive On arrival one item was defective and unwearable and the other 7 items were poorly made It was clear they were copies of the items advertised in the photos The company has made cheap imitations of the fabric and products I informed the company I wanted to return the products and receive a refund First they blocked my email then when they saw I had put a bad review on facebook they contacted me and said that they would provide a refund on receipt of a tracking number The company claimed they were in Hong Kong but the shipping address I finally received was in Guangzhou in China and after spending a fortune on shipping to China and providing the tracking number they said they would not refund until they received the items and now they are ignoring my emails Do not buy from them you will lose your money

Poor quality

The quality of this Christmas top was terrible paper thin material of unknown origin It did not have a size tag on it and was huge Probably made in China For the price the quality was deplorable

DO NOT DO BUSINESSES WITH THIS SHOP

DO NOT DO BUSINESSES WITH THIS SHOP I saw some clothes I liked but when they finally arrived from China I realized that they were poorly sown and mostly made out of polyester In other words really cheap and crappy stuff The trouble started when I wanted to return the items No We can t do that They refused to give me their return address and now I m working through my bank and opening a dispute Seriously stay away Consider yourself warned

Deceitful Website

The items from my order were not the same as advertised on the website When I emailed the company s customer service to file a return they said Please keep the items and we will give you 20 off your next order After several emails they would not send me a return label that is all I wanted so I can get MY money back The quality of the clothes is cheaply made buyer beware If I could give zero stars I would but unfortunately I can t I will NEVER order from this company ever again Three months later and I m still waiting for my money back

I feel like such an idiot

I feel like such an idiot I should have looked them up before purchasing The quality is NOTHING like the picture and even has 3 sequin that were black when the item is tan all over I ve had numerous emails back and forth so at least they are still communicating with me I am not hopeful of a refund It shouldn t be this difficult to return a brand new item that was shipped with a blemish I assumed this was a company with good business practice Lesson learned