Femmeluxe Reviews

Women's Clothing & Fashion Shopping, Shop Ladies Fashion Online | Femme Luxe UK...

femmeluxe.co.uk
3.55
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.55 out of 5 by 137 Happy Customers

42.3%
14.6%
13.9%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

Customers report consistently excellent customer service, with responsive and helpful support resolving issues quickly. Many reviews highlight fast delivery and good product quality. Conversely, a recurring theme is extremely slow or non-existent refunds, with numerous customers stating they never received refunds despite returning items. The website and returns policy are also criticized as being unclear and difficult to use.

What customers love
  • Great customer service
  • Fast delivery
  • Good product quality
  • Helpful support
Common concerns
  • Slow refund processing
  • Poor refund policy
  • Unclear website
  • Missing orders

Last updated 5 days ago

S

Super quick response and very helpful

great customer service when i had a problem x
M

Very good at solving the problem on

Super quick response and very helpful Cannot fault
B

Great customer service helped sort my

Very good at solving the problem on time Very Polite manner from Lisa
A

Response to my query

Great customer service helped sort my parcel to the right address
B

Very quick at responding and sorted my

Response to my query I was extremely pleased with the quick response to my query Very professional
S

Lovely clothes and great quality

Very quick at responding and sorted my problem out straight away 5
S

Tabitha was able to process my refund

Tabitha was able to process my refund that has been pending for 6 months now quickly and efficiently Thank you
K

Lisa was great

Lisa was great Offered a solution to my problem and ensured it was rectified in a timely manner Thanks Lisa
M

Great customer service

Great customer service regarding a return Was contacted straight away and kept up to date
S

Lisa really helped me get my refund

Lisa really helped me get my refund back She responded so quickly and wanted to address my concerns straight awayThank u lisa

About Femmeluxe

Shop the hottest trends in women’s fashion fresh off your Insta feed. With hundreds of influencer inspired items, we’re here to help you secure the spotlight no matter where you’re headed.

United States

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