Great customer service
i have been waiting over a month for my refund but finally got through to customer services and with the kind help of Tabitha she helped me track my order as well as the problems with the refund process and they will communicate with customers once it has been fixed
Emma
N/A
Customer service was exceptional
My daughter returned some items and after 30 days still hadn t had her refund After no response to our portal query I emailed customer services directly Tabitha responded to my email and resolved the problem very quickly Her customer service was brilliant and she kept me updated throughout Thank you Tabitha
Hayley Harrison
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Amazing fab fab fab
Customer service was exceptional After querying a refund Faye got back to me with a quick response sorted it all out with no hassle at all Great customer service care would definitely shop website again
Tegan Louise
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Customer service is of high standards
Love this place clothes are just amazing xx100 recommend very helpful customer service had an issue with my return taking ages to show but the response was very quick and they delt with it as quick as they could x couldnt thank Hannah and Amy for helping me through this prosess x thank you both you are amazing
Olivia
N/A
Midi dress next day delivery
Customer service is of high standards I had an small issue with how to return some items nothing bad quality just unfortunately didn t fit I spoke with customer service via email Lisa sorted out this issue promptly with no problems I would definitely recommend Femme Luxe to anyone
Dee
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Lisa was so helpful
Ordered a dress it looks stunning Great quality Amazed at the delivery I ordered at 10 30pm with next day delivery before 12pm and it came at 3pm the next day Amazing delivery after reading reviews was worried it would not come next day but it did
Ellie
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Always helpful and amazing
Lisa was so helpful Fast customer service defo recommend
Liv
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Extremely efficient customer service
Always helpful and amazing Love this brand
Anonymous
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Very good customer service when I had
Extremely efficient customer service team sorting an issue i had with a lost parcel
Sharon Hill
N/A
great customer service when i had a
Very good customer service when I had an issue with my order satisfactory outcome
