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fireplace.co.uk
4.27
101 reviews
Great Rating
Based on 101 user experiences

Rated 4.27 out of 5 by 101 Happy Customers

59.4%
19.8%
13.9%
2%
5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

This company was so easy to deal with

This company was so easy to deal with from the initial enquiry phone call to the delivery of the oak beam Excellent workmanship on an awesome piece of oak at a very reasonable price 1st class customer service Which is rare nowadays
C

Totally brilliant aka OakFireSurrounds

We ordered a rustic oak surround with granite hearth and back panel Not sure which finish best matched our other furniture we also ordered some samples which arrived next day and we emailed back to request the golden beeswax We were kept informed of progress at every step A little over a week from ordering everything was delivered safely to our living room We are very very pleased with this purchase and fully recommend Designer Fireplaces Oak Fire Surrounds
T

Excellent service

Excellent service the team was very helpful On top of that the beam is beautiful looks amazing and we ve had good comments off family and friends
D

What a truly great company

What a truly great company free samples delivered next day Helpful gent on the phone as I needed a custom size Only cost 50 extra for that and then delivered in a week Exactly right fitted perfectly and looks fantastic Cannot recommend highly enough

Fantastic service

Fantastic responses with help and information We are absolutely delighted with the quality of our hearth and oak surround Tilly could not have been more helpful
C

Can t recommend these guys enough

Can t recommend these guys enough Fantastic from beginning to end and the fireplace is perfect Thanks for providing an excellent service
K

Really pleased with the quality of our

Really pleased with the quality of our oak shelf beam Easy to order excellent communication and delivery Thank you
W

From enquiry to delivery you gave us 10 out of 10

From enquiry to delivery you gave us complete confidence at ever step Your communications were very good without ever being pushy for a sale The delivery driver delivered the mantel to the room which pleased my wife due to its weight The mantel is of great quality and looks fantastic in position
J

Excellent product

Excellent contact with the firms sales and workshop enabled me to have a bespoke oak mantel Delivery was fast and efficient Would recommend to anyone
L

So pleased with our floating shelf

So pleased with our floating shelf Great customer service as well I ordered the shelf forgetting we would be away during delivery time They kindly held on to it until we got home

About Fireplace

ELEGANT FIREPLACES FOR TRANSFORMING LIVING SPACES Choose the perfect fireplace to compliment your unique style whilst creating a relaxing and cosy athosphere,

United States

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