Firstchoicelighting Reviews

Clearance Lighting | Cheap Lighting | First Choice Lighting

firstchoicelighting.co.uk
3.64
134 reviews
Great Rating
Based on 134 user experiences

Rated 3.64 out of 5 by 134 Happy Customers

44.8%
14.9%
14.9%
10.4%
14.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 134 reviews

First Choice Lighting receives predominantly positive feedback for fast delivery, excellent customer service, and good product quality. Some recurring issues involve damaged goods, delayed deliveries, and occasional product mismatches. Most problems are resolved promptly, leading to high overall satisfaction.

What customers love
  • Excellent customer service
  • Quality products
  • Competitive pricing
  • Easy ordering
Common concerns
  • Damaged goods
  • Wrong items sent
  • Defective bulbs
  • Poor packaging

Last updated 1 month ago

M

A lot smaller than I expected

A lot smaller than I expected Disappointed
N

Wrong type and quantity of lamps

Wrong type and quantity of lamps provided
H

Faulty goods additional costs

Inital delivery fine but faulty products only detected when fitted have left me having to pay again to detect the fault and fit new working lights An additional 350 Company wash all hands of additional charges and damages More quality products or quality checks needed before customers incur hundreds finding their mistakes Also regard for consumer law and pay damages incurred due to their fault
D

Not a great experience

Not a great experience Item arrived damaged reported and promised replacement Over a week later and several emails with promises made but still no sign of replacement part leaving the installation unfinished after the event in was installed for
L

Change delivery system

I cannot comment on the lights which are still in the box awaiting the electrician My low score is about the rubbish delivery service On Tuesday at 11am I was told that they would deliver the lights on the same day between 14 32 and 15 32 Obviously I was at work and the note as well as an email stated I could collect them at an Argos 4 miles away from the next day onwards No way to ask for redelivery It took in total over 2 hrs ob Saturday to get them due to badly trained Argos staff long cues etc PLEASE change your delivery system
S

They lost my led driver

They lost my led driver didn t notify me then eventually did make it right getting me another
H

To improve their despatch department as

To improve their despatch department as I only received half of my order and I am still waiting to receive the rest
D

ordered double insulated ceiling lights

ordered double insulated ceiling lights and order wasn t right fittings customers service was really good and was sent out next day
J

Wrong Lights Sent

Sent wrong lights which were poorly packaged and not well protected I was given a full refund but had to pay the postage and packing to return the package which cost over 11 Ended up buying much cheaper lights from Screwfix for a fraction of the price
C

The actual service was great

The actual service was great good packaging and fast delivery but I didn t get what I ordered I ordered genuine Saxby Lighting - 76139 - Set of 3 Warm White 2 3W - LED G9 Light Bulbs what I actually received was 3 generic bulbs in white cardboard boxes They weren t the same shape and they weren t the same wattage as the Saxby bulbs If I d wanted generic bulbs I d have gone to my local Tesco and bought them

About Firstchoicelighting

Shop a Huge Range of Clearance Lighting Stock & Cheap Lights. Free UK Delivery On All Orders. 2 Year Warranty. Hassle-Free Returns.

United States

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