Firstchoicelighting Reviews
Clearance Lighting | Cheap Lighting | First Choice Lighting
AI Review Summary
Based on 134 reviews
First Choice Lighting receives predominantly positive feedback for fast delivery, excellent customer service, and good product quality. Some recurring issues involve damaged goods, delayed deliveries, and occasional product mismatches. Most problems are resolved promptly, leading to high overall satisfaction.
What customers love
- Excellent customer service
- Quality products
- Competitive pricing
- Easy ordering
Common concerns
- Damaged goods
- Wrong items sent
- Defective bulbs
- Poor packaging
Last updated 1 month ago
D
D Sullivan
After looking at various websites for a white chandelier I decided to buy one from First Choice Lighting It arrived quickly was well packaged however some of the chandelier had pieces of white scrapped off the metal was showing through so I put tipex on to hide it it looks fine Must say though at 65 I expected it to be perfect
A
Almas Bashir
Shade not assembled properly
Shade was unravelled at base by the wire Made me feel upset
F
Fiona Brocklehurst
Sales team were helpful the connector
Sales team were helpful the connector didn t fit
M
Michael Jackson
I was a little disappointed with the
I was a little disappointed with the product quality
L
LIANN GRIFFITHS
I ordered cream and received grey
I ordered cream and received grey didn t realise until I got rid of packaging
R
Richard Clarke
I would use them again
Delivery was ontime fourth working day the lamp had been well packed and the price matched the lowest we found We considered over 50 exterior lights for the property conservation area and very visible so we were disapointed the colours were not the same as photographed however First Choice Lighting did offer a refund
K
Krystyna Findlay
light bulbs were delivered quickly but
light bulbs were delivered quickly but unfortunately they did not match my original lights which were very white and not warm white The only other option was a blue white which I was not sure of To send the bulbs back means i have to pay the costs and send by recorded delivery
V
vanessa
Did everything right in terms of the ordering process except the item was broken
Good communication fair price nice looking item delivered on time unfortunately it was broken despite being well packaged so having to go back
G
Guest
They sent the wrong light fittings
They sent the wrong light fittings I tried to phone to discuss replacement but on the phone they said I needed to email them about it which was a bit disappointing as sorting things by phone is usually quicker Anyway so I emailed and they did send the correct fittings a few days later
L
Laura
Lamps look lovely but we purchased 2
Lamps look lovely but we purchased 2 lots of dimmable bulbs both at the recommended wattage - one flickered on the highest setting and the other made such a loud electrical hum when they were on we immediately decided we couldn t stand that while we were sleeping so assuming there is an electrical fault with them both