


Based on authentic user experiences
Angela
6842 reviews
N/A
1 year ago
Don t waste your money
I wish I would have read reviews before I purchased the flappy fish dog toy I purchased 2 for my German Shepherds one which happens to be a 7 month old puppy Within 1 hour my puppy had the fish toy destroyed She was able to bite down and puncture the motor inside the toy and then started to rip the toy apart I wrote to the company and they did reply However they told me that the ad says it s supposed to engage the pet and if I wanted my money back all they will do is give me the 20 discount which amounts to 7 95 as my refund I told them to keep their 7 00 but I would write a review that this toy is not designed for aggressive chewers Do not buy this toy It is a waste of money
robert reid
6842 reviews
N/A
1 year ago
Took a while to arrive company is
Took a while to arrive company is listed as a uk company but ships China the floppy fish didn t last long not suitable for medium to large dogs to soft my dog bit into the battery compartment ripped it apart waste of money
Peter Darlington
6842 reviews
N/A
1 year ago
Waste of money
The order took ages to come I thought I d been scammed When it eventually arrived I knew I had been The fish is made of cloth so won t last 5 minutes with a dog chewing it It takes 5 minutes to charge I think You can t tell if it s charging it s lights up red and the light goes off almost immediately Then it flops about for about 10 seconds then dies Absolutely useless complete waste of money and it s not cheap DO NOT BUY
Ben
6842 reviews
N/A
1 year ago
Scam
Scam Ordered a year ago Never received product and customer service ignores you
Peter Sexton
6842 reviews
N/A
1 year ago
Ordered product 28 days ago and no
Ordered product 28 days ago and no delivery No response on chat Finally recieved product Floppy Fish as advertised but my cat doesn t play with it Product is shipped from England
XYZ
6842 reviews
N/A
1 year ago
They are a scam
Their website is misleading I thought I paid 25 50 for two fish but it was only for one if you specify e g tuna The website said I could cancel within 24 hours so I did immediately They said product was shipped and no refund which was not true according to tracking Then they said when I placed another order they would refund Nothing made sense They are a scam and ought to be shut down
Boakes
6842 reviews
N/A
1 year ago
Have my suspicions that this is yet
UPDATE Since my last review I ve had an email from the company stating that THEY have cancelled my order as they don t deliver to my location There was no mention of this on the website Ever WORSE - they have retained 20 of my order value as ADMIN costs Have been told this is fraudulent and have reported them to the authorities I suggest you buy this item elsewhere as this company are definitiely dodgy imo Have my suspicions that this is yet another scam Ordered a couple of cat toys as gifts which came to just under 30 Have had several spammy emails since one thanking me for my order one saying they re really busy and that I might have to wait 8 weeks for delivery PLUS just this afternoon one saying I m being refunded 22 but no explanation or anything Tried the webform - nothing happened Tried tracking my order - nothing Tried the chatbot which states you ll get an immediate response - gave up after waiting 10 mins Now this MIGHT be a genuine company that have been caught out by unexpectedly high orders but I m begining to smell a scam
Frances Berry
6842 reviews
N/A
1 year ago
Wish I had read this review before I
Wish I had read this review before I purchased this item Fish arrived Had it on charge for hours without the battery charging Emailed Company who requested a video of the item How do you video a non working fish and what use would that be to them I am a 70 yr old pensioner who cannot afford to waste 18 but t was for my dog s Christmas DEFINITELY DO NOT BUY
CustomerV Harris
6842 reviews
N/A
1 year ago
Avoid buying from here
I have received the toys but need to send them back as cat terrified However they do not respond to webform or emails and you have to get a return forms sent to you in order to return and refund I don t want to just send it back without communication as they may then keep toys and not refund It says do not send anything back without Thier agreement first Seems total scam Avoid like the plague
Consumer
6842 reviews
N/A
1 year ago
This toy is dangerous
This toy is dangerous My pointer loved the toy but within an hour although the outer casing was not damaged the plastic casing of the battery unit was cracked very badly and open with the battery cells exposed I have a photo of the damaged product If a dog swallows the battery it could be fatal Do not buy this toy May be ok for a cat or small dog but not a big dog who can easily break into the toy and expose the battery