Fragrancedirect Reviews

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3.56
136 reviews
Great Rating
Based on 136 user experiences
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N

Order not delivered

Made an order that s meant to be delivered in 3 - 5days over a week now and no update yet my package is not delivered No follow up from Fragnace to see if order is delivered or issues with delivery Company
V

Authentic products but this time the

Authentic products but this time the shipping time is too long
K

Overall happy but the flimsy package freaks me out

I m happy with my perfume the price and the speed in which I get them but it always freaks me out how little padding there is to protect the bottles It feels like I ve been extremely lucky none have been broken yet A bit of brown paper stuffed in the delivery box really is not protecting my perfume during its delivery process of being chucked around
A

Good and bad

Excellent service as usual Ordered two fragrances - my usual and another Bit disappointed with Elizabeth Arden s Splendour Smell faded so quickly
E

I found the item I ordered much cheaper

I ve always bought my perfume and husband s After shave from your site I found the item I ordered much cheaper on another site
M

Unable to supply my order

Took my order and money for a quantity they were unable to fulfil
D

Sadly I cannot give a review as my

Sadly I cannot give a review as my order has had to be cancelled as you were unable to provide the perfume I had ordered it was no longer available My other orders in the past have always been most satisfactory
M

Givenchy perfume products didn t smell right

Ordered various Givenchy perfume products 80 ml perfume shower gel and deodorant They gave me a free perfume sample Unfortunately the sample did not smell the same as usual as I have been using this perfume for years so I know what it smells like Pity as the price was reasonable Contacted the fragrance direct customer service who kindly told me to send the products back Still haven t heard from them yet about my refund
L

I still have not received the refund

I still have not received the refund for the cancellated article on my order
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