Fragrancedirect Reviews

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3.56
136 reviews
Great Rating
Based on 136 user experiences
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M

delivery received safely and quick

Order process was simple and easy with quick processing and dispatch of my order Delivery was a nightmare Didn t turn up at time stated and then claimed redelivering on 3 different dates and times When advised of convenient delivery day it turned up on a completely different day
S

Easy to order and arrived on time

Easy to order and arrived as advised Good service and a good price
B

Always a good experience with fragrance

Always a good experience with fragrance direct get what you ordered when you ordered and at a very good price Thank you
M

problem with deeivery

Used FD many times with no problems For the first time my order did not arrive safely When collecting from the designated collection point they did appear to have it After some searching I found that the parcel had arrived there but in a damaged state so much so that they could process it further Fortunately the bottle was intact
D

Items arrived ahead of time and in

Items arrived ahead of time and in great condition Very pleased in my order and I will do business with fragrance direct again a very happy customer
G

Experience was good only issue was

Experience was good only isdue was delivery driver did not put card through door to say it had been delivered over the road then I got email saying it was delivered but it hadn t come to mine so I left it a day no parcel off neighbours do I emailed company to say it hadn t arrived they sent me pic of door who had it so I went to get it from them
R

Ordering Easy Delivery Good

Product I required was easy to find and order online Delivery was quick and on time Cant ask for anything more than that
D

Purchased on line no problem

Purchased on line no problem until delivery item a yankee candle arrived broken Contacted customer care and sent photos I was refunded the cost of the candle unfortunately the postage costs were not I feel the item should have been a bit more supportive in the packaging
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