


Based on authentic user experiences
Mrs Hill
6794 reviews
N/A
4 months ago
Pricey is an understatement
I inquired the price of a spare part and was told 20 00 The identical part on line is 3 99 and post free nough said
Mrs Hill
6794 reviews
N/A
4 months ago
I spent several days on line searching
I spent several days on line searching retailers for a new sewing machine I am an experienced sewer and love my machine which is unfortunatelygetting elderly Spares are difficult to locate I have written THREE emails to Frank Nutt asking if they stock the 750 00plus machine whichI finally decided upon NOT ONE SINGLE REPLY RESPONSE An appalling attitude They have completely ignored my emails I shall look for another retailer with an acceptable level of Customer Service
Natalja
6794 reviews
N/A
4 months ago
FRANK NUTT
I bought a product from this company The mnp did not give the tracking number and delivery date I was at the doctor and did not have time to receive the goods I was given a late number tracking and delivery time Now no one answers me I don t know what to do Or let the money be returned or re-deliver the goods I do not advise anyone to buy goods from this company Natalja Jerjominova 5 Severn rd PE11 2JU spalding
alysia mitchell
6794 reviews
N/A
4 months ago
Excellent customer service
Excellent customer service despite the current covid situation the store manager called to discuss options and sent out the machine on next day delivery
Kim Kidner
6794 reviews
N/A
4 months ago
Once again an excellent service from
Once again an excellent service from Frank Nutt popped in to buy a sewing machine didn t realise it was appointment only but the member of staff was very accommodating and let me just buy the machine I had asked for instead of coming back at a later date Thank you will only ever use Frank Nutt for my sewing and embroidery needs
Ukgirl
6794 reviews
N/A
4 months ago
After a extremely bad experience with a
After a extremely bad experience with a apparently a high profile company I wont name them in this review as it doesnt effect Frank nutt company I cancelled my order immediately I then found Frank nutt and my father called to enquire about a machine lady was polite gave us info I later went ahead and ordered online feeling more relaxed about this company than the other one I had originally went with ordering online straight forward no issues my machine actually arrived before expected pre order date and all was excellent couldnt be more happier kind of gutted I didnt order the software as it was cheaper to buy it along side a machine if I had one tiny qualm it would be I facebook them and emailed them and my fb was opened and ignored and my email was never answered but it wouldnt put me of ordering again couldve been a dozen reasons why they never answered
TRACEY Santierre
6794 reviews
N/A
4 months ago
Great customer service and I will
Great customer service and I will definitely buy from them again
Karen Howatt
6794 reviews
N/A
4 months ago
Excellent Customer Service
Thank you to Lucy at Frank Nutt for helping me set up my new overlocker over the phone I bought my sewing machine here too and the staff are so professional and helpful
Mr Colin Fellows
6794 reviews
N/A
4 months ago
Brother A150
AAA excellent service and great delivery would recommend frank nut to anyone if they are interested in buying a sewing machine great prices throughout the range thank you so very much mrs j leyser
SEN
6794 reviews
N/A
4 months ago
Excellent Service
From my first telephone enquiry onwards I was impressed by the friendly knowledgeable and helpful staff members Having bought from Frank Nutt before I knew this was likely to be the case On this occasion I wanted to upgrade to an air threading overlocker I was talked through the pros and cons of different models and once I had narrowed it down to two options I was able to visit the shop and try the machines I am really happy in my purchase and confident that the choice I made was the right model to suit my needs Thank you all