Reviews
3.58
5-star
43.07%
4-star
14.6%
3-star
13.87%
2-star
13.87%
1-star
14.6%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Greg
N/A
1 year ago
The pricing and overall service were
The pricing and overall service were very good but the shipment took approx one month which is a bit of time
Lisa
N/A
1 year ago
I thought the fruugo l know was for
I thought the fruugo l know was for shipping from Asia Whatever l have found their service to be excellent and secure and fairly fast considering the distance The items l ordered were disappointing compared to the ads But that s not the fault of Fruugo I pay attention now to what l order
Larry
N/A
1 year ago
Received the Air Bed connector seal
Received the connector Tried other markets but after ordering the part was not available
Kelly Howland
N/A
1 year ago
Thank you for sending me the items I
Thank you for sending me the items I ordered I will be using one for my business and the other for a customer that gave me a book about Scotland It said that they use Peat incense Looking forward to using it this winter Everything can in with nothing broken
CHRISTINE
N/A
1 year ago
I tried to find a cream sunblock for my
I tried to find a cream sunblock for my dog s nose She suffers from Dermatological Lupus and her nose gets damaged spots when exposed directly to the sun I found sprays in the US but not cream Finally a UK company offered a cream It was produced in Spain shipped from there and works great Her nose is protected even after she licks there is still residual coverage Very pleased with HelioVet by FernBlock
Patricia
N/A
1 year ago
I was just looking for purple shoe
I was just looking for purple shoe polish but I could only find lilac or orblood until I found Fruugo and they lead me to a true purple polish in England The product was exactly what I wanted and I am very happy
David Carlson
N/A
1 year ago
Fruugo comes through
I was somewhat skeptical but was looking for an item out of stock in US but it was found in Sweden Fruugo through their US site and their British HQ were able to find the item and it was successfully delivered to my address in a reasonable amount of time for international shipping Thank you
Mary
N/A
1 year ago
You get exactly what you ordered
You get exactly what you ordered Tracking the package was great I was updated with emails telling me where the package is and when I would get Excellent job This was my first time as a customer and I am totally satisfied with the company and the way things were packaged and handled Cannot wait for Halloween to show off my wizard
John C
N/A
1 year ago
My experience was horrible Read the Edit after complaint
My experience was horrible I will actively tell people to avoid this site I found a bit for my cosplay on your website with pictures of what it will look like the actual cosplay that came was nothing like what was advertised in the example pictures When I sent a complaint for a refund the only response was that the cosplay is based off the show Edit The team at Fruugo reached out to me after this and were extremely helpful in listening to my complaint further They were very understanding they even gave me a full refund for my item 10 10 customer service
Julie
N/A
1 year ago
Fast efficient delivery
Fast efficient delivery My birds toys arrived in brand new condition Order process was very simple as well
© 2025 Rating Facts. All rights reserved.