Freeenergysavings Reviews

Free Energy Savings Free Boiler and Insulation Grants UK

5.00
14 reviews
Excellent Rating
Based on 14 user experiences

Rated 5.00 out of 5 by 14 Happy Customers

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AI Review Summary Based on 14 reviews

Overall customer experience is overwhelmingly positive, with all reviews awarding 5 out of 5 stars. The service quality is consistently praised, with customers highlighting the engineers' and installers' high level of knowledge, professionalism, and friendliness. Delivery and scheduling are reliable, with teams arriving on time as planned and completing jobs efficiently, often within a day or two. The installation process is noted for being clear and well-explained, with the company maintaining good communication via phone and email. A major positive theme is the thorough clean-up after work is completed, with teams leaving properties tidy and even removing old installations and waste. Product quality, specifically for new boilers and loft insulation, is implied to be good through descriptions of perfect function and immediate warmth. The company's ability to facilitate access to government grants like ECO4 funding is a significant benefit mentioned by several customers. There is no mention of a returns policy in the provided reviews. Overall satisfaction is extremely high, with customers expressing strong recommendations and gratitude for the service. The company is commended for accepting customers who were previously declined by other firms.

What customers love
  • Highly knowledgeable and skilled engineers/installers
  • Exceptional professionalism, politeness, and friendliness of all staff
  • Reliable and punctual service with efficient job completion
  • Thorough clean-up after work and respect for customer property
  • Clear communication and ongoing updates throughout the process

Last updated 1 month ago

G

The engineer really knew their stuff

The engineer really knew their stuff and made sure everything was just right They showed us how to use the boiler and set it up properly they cleaned up everything super well before they left Would recommend
E

I ve had workmen in my home before who

I ve had workmen in my home before who made me feel uneasy but not these guys They were friendly polite and very professional They worked efficiently as a team finished the job quickly and cleaned up after themselves Excellent service I would highly recommend them very satisfied customer
L

Big thanks to Free Energy Savings for

Big thanks to Free Energy Savings for their outstanding service I asked about getting a new boiler through the government grant not thinking I d qualify but I did From the first call they explained everything clearly and without any pressure In about 5 days after some online forms and sharing info about my old boiler a surveyor came out to survey my property They then set up an installation appointment that suited me The engineer who did the job was amazing I m so happy with how easy the smooth the whole process was Thanks a lot
H

We were sceptical about the free ECO4

We were sceptical about the free ECO4 funding for loft insulation and a new boiler but it turned out to be real Free energy savings team finished all the work in 2 days cleaned up afterward and were incredibly polite and professional Our 19 year oil boiler was on its last legs but now we have a warm home and look forward to saving ion energy bills Highly recommend Free Energy Savings to anyone who qualifies Many thanks to the team
F

Really pleased with the service

Really pleased with the service The team was very polite and treated my home with respect They cleaned up everything and took away the old install Definitely recommend these guys if go through the eco scheme
G

From the start

From the start the contact was polite helpful I appreciated how they kept in touch through emails and phone calls The installer was exceptional and explained each step of the process The service was flawless Overall a great experience
S

Fantastic service from beginning to

Fantastic service from beginning to end I told the team about my broken boiler and the freezing temperatures in my home and they made sure to install a new boiler the very next day The boiler engineer and insulation fitters were friendly and efficient They cleaned up all the waste and ensured everything was put back in its place Thanks you for doing such a great job
S

Free Energy Savings came last week to

Free Energy Savings came last week to do the loft insulation They showed up at 10am as planned Even though i wasn t home they kept me informed with phone calls I had left some old boxes in the loft and they took care of them without any fuss When I got back everything was done perfectly They even cleaned up and bagged all the waste Great job and a great team
J

A lot of eco companies said no to us

A lot of eco companies said no to us but then free energy savings called and accepted us when others didn t They did a great job with our loft insulation and boiler the workers were polite and worker really hard They came when they said they would and cleaned up after themselves I d tell anyone who needs their heating upgraded to go with free energy savings They are a good company
L

The team that fitted the boiler did a

The team that fitted the boiler did a fantastic job They arrived right on time at 11am and had everything done by 3 00pm leaving us with a perfectly working new boiler They made sure to clean up thoroughly afterward which we really appreciated