Freshelectricalsolar Reviews
Solar Panel Installers | Fresh Electrical Solar
AI Review Summary
Based on 111 reviews
Overwhelmingly positive customer experiences with fast, professional installations and knowledgeable staff. Many reviews highlight quick service, clear communication, and high-quality solar panel and battery systems. Some long-term customers report excellent ongoing support and savings. A small number of critical reviews mention delays, missing parts, and after-sales issues, but the majority emphasize efficiency and reliability.
What customers love
- Fast installation
- Professional service
- Great communication
- High-quality panels
- Helpful sales team
Common concerns
- Expensive pricing
- Delayed delivery
- Missing parts
- Poor after-sales
- Scaffolding issues
Last updated 3 weeks ago
C
customer
Outstanding Service from Fresh Solar UKWe couldn t be happier with the service we received from Fresh Solar UK From start to finish the experience has been nothing short of outstanding Leo our sales guy was the most responsive honest and down-to-earth salesperson we ve ever dealt with His genuine care and passion for making the installation work for us despite a few obstacles along the way truly stood out He went above and beyond to ensure everything was perfectly tailored to our needs The installation team Matt and Dan made the whole process look seamless They took the time to listen to our requests making sure everything was neat and tidy going the extra mile to hide cables wherever possible Their attention to detail and professionalism were top-notch and they really considered every aspect to make the system not only functional but aesthetically pleasing Overall we couldn t be happier with our experience A huge thank you to the entire team at Fresh Solar UK
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Anthony Li
Save me a lot by the heads up about upcoming discount
It s been 3 months between my first query and everything including setting up export tariff is done Staff members have been so helpful throughout my solar journey Most amazing was at the beginning the staff member advised me not placing an order on that day as there would be a great discount from Costco on the following weekend It saved me a lot
A
A Virgin user
A great service with a supportive and efficient team
Trouble free fitting - friendly and efficiently installed - friendly team - Efficient and quick their response - have been a great support in setting up our SEQ account - which has not been trouble free with our energy provider would not hesitate to use them again
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peter st lawrence
Very easy process from start to finish
Very easy process from start to finish From initial meeting to arranging installation dealing with Fresh solar was easy Small hiccup as wrong mounts delivered but resolved within the hour and installation finished on time the installers were all really nice helpful people
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Gary
Professional and very quick
Right from initial contact our entire 10-panel solar installation went very smoothly and astonishingly quickly Bearing in mind that numerous companies had said oh no your roofs aren t suitable Fresh Solar were helpful and professional and went beyond what we had thought possible So far it seems to be working better than expected We were impressed
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Terry Hutson
Would highly recommend
From initial enquiry contact through to installation they have been quick polite and very good at communication throughout Office staff and the install team were very polite and professional Scaffolding was up and down quick too
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Graham Banks
Excellent installation and already saving s
Sales team in our area made an honest and effective pitch Agreed to meeting John gave an informative explanation and all felt unpressured Assessment led to a recommended set up and at to me a fair price Prompt installation by competent team who explained everything and did a great job including clearing up and taking away all rubbish etc
M
Mark Newstead
Professional installation
I bought my system through the Norwich City council Solar together scheme and Fresh electrical were the nominated supplier Good service from start to finish the survey was informative and helpful confirming the system was right for me The installers arrived on time and completed the work quickly and tidied up after themselves A good tidy installation I m an electrician so I know good work when I see it All relevant paperwork completed promptly and I had a small query post installation which was also answered in a timely manner I just need the sun to come out now
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Nic Crusco
From making an enquiry online to having
From making an enquiry online to having a sales rep turn up within 2days to getting my solar fitted and working in just a week What can I say very pleased overall Price wise was around what I was expecting Very good workmanship and seemed a very professional outfit My only down side was the scaffolding obviously outsourced looked a little bit scary and NO SCAFF TAG PRESENT But the lads worked quickly I would indeed highly recommend Fresh Electrical
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diane flint
Professional service
Professional service The installers were respectful neat and tidy The whole process was efficient from the initial order to the completion of all needed documents Would highly recommend