G2play Reviews

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stonedstone

2 years ago

bad service

I have bought several titles in the past all without trouble Until i bought a bought a game and didnt receive the code I have created a ticket 6 days ago now and still nobody has replied If my my ticket is handeled properly i will update review Edit They finally refunded me the money They are honest but very very slow

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Neyko Neykov

2 years ago

The code could not be redeemed

They send me yesterday a code that could not be redeemed 1 No money back 2 No new code 3 Support answer 2 times after 8 hours not in 30 min 4 24hours later NOTHING Update Problem solved via Live chat tnx to support operator name 5 stars for her She send me new working code on the email So 5 stars for name 1 for the rest the result is 3stars

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heero

2 years ago

Resolved Key wrong or mistake or Both

Hi I bought a key elite dangerous - Horizon season pass the key worked but it is not the right key indeed mistaked It is in fact elite dangerous - commander pack skin and goodies pack not add-on I am very disappointed and i maked a ticket in support customer with lot attachment Not yet contacted me for resolve my issue Regards Number ticket support customer QJO-05339 WRONG KEY UPDATE 6 october 2017Resolved Thank you

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Alex Pattison

2 years ago

MGS Phantom pain duplicate key

It took 7 days to get it resolved but now i finally have a working key and i m happy They offered me in-store credit refund or a new key i opted for the 2nd option because who wants in store credit when there is no trust at the time I dont think 24 7 customer support is entirely accurate but i m glad its all resolved

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Dom V

2 years ago

slow support

slow support it is not bad shop pretty fast for buying games but if you have problem with something it is pain in the i mean most of my orders did well but i have one for 50 and they sent me not working url and they are not replying to my support tickets so i won t buy anything from there if they won t give me working one plus something more i hate waiting like this when you are not sure if they do not only want to scam you

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Walter

2 years ago

Honestly I just prefer Kinguin than

Honestly I just prefer Kinguin than this site Don t really get the point of it

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Claudiu Constantin

2 years ago

I have an account on g2play for 5 years

I have an account on g2play for 5 years now The overall experience is a good one Never had a problem with a key until now Everything went smooth but a few days ago i decided to buy a key which was EU region locked so as I live in Europe I figured that s not a problem Well it was The key did not work No worries I opened a ticket I was glad that the customer support usually responds in less than 24h but this is not the case Today will mark the 3rd day I didn t get a response This upsets me a little bit i was expending a little more professionalism from G2Play

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John

2 years ago

I never buy from G2play Kinguin again you should not do that either

I bought a game dlc on 24 June i only received only a dlc code without the game i bought the game elsewhere just to activate the dlc and its an invalid code a scam The customer service is terrible Regards JohnEDIT In the end the customer service did respond back and the issue is being resolved This was the first time i got an invalid code which made me upset i bought plenty on G2play without issues

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William Rigal

2 years ago

I bought nba 2k24 and i received an

Edit I had an answer and they fixed my issue 2 days but finally it worked I bought nba 2k24 and i received an activation key but it is invalid No answer from the report case and ticket on kinguin I received a key in this format AAAA-BBBB-CCCC AAAA-BBBB-CCCC but as steam indicates there is no format like that one

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Dimitris

2 years ago

Very fast

The site offers a lot of discounted games daily The digital delivery is always fast There are also some facebook events on the g2play fun page that give a lot of coupons of 20 off and other so the price for the games becomes awesome The digital delivery of gaming is the present and the future g2play gives us it with a good price

Rated 3.52 out of 5 by 140 Happy Customers

bad service

The code could not be redeemed

Resolved Key wrong or mistake or Both

MGS Phantom pain duplicate key

slow support

Honestly I just prefer Kinguin than

I have an account on g2play for 5 years

I never buy from G2play Kinguin again you should not do that either

I bought nba 2k24 and i received an

Very fast

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