Gabb Reviews

Gabb is the best

Gabb is the best product out there to keep my pre-and mid-teens accessible but also safe We are so grateful for their watches and phones Their customer service responds quickly and you get to chat with a real person

Had a disruption in service contacted

Had a disruption in service contacted the customer service and they work with me for a lengthy period time trying to resolve it It was resolved and I thank them very much for their time and help dealing with the problems that we were having

Gabb service is top notch

Katie was a fantastic representative for Gabb She understood my needs and went above and beyond in helping me meet them She exceeded expectations by a mile

The customer support I had today is one

The customer support I had today is one I will always remember Easy to talk to highly curious kind and so helpful She was a delight and was so incredibly helpful

Optimistic about better phone connection

I was having trouble setting up the gabb watch 3 It took more time than anyone would anticipate but we got through it I m so grateful for the team not giving up and working hard to solve the issue Good customer service Professional and confident I live in a rural area and know the phone watches can be limited at time with internet area service but that will change over time I still feel good about my kids having the watches because the are more of a phone than a device they would be on playing games or watching video all day Isn t the option to talk to friends and family and a few little games but doesn t give them the ability to go overboard The new watch 3 has more options and we are still new to this device One of my favorite upgrades is the charger The old watch charging port was to easily dirty and hard to keep clean and that greatly affected is charging at all So this new magnetic closed charging is a godsend I ll update down the road if need be about the watches and our experience

Taylor E is the guy

Taylor E helped save me time and energy by answering all my questions over the phone He was knowledgeable and patient with me lol I was quite pleased with the results of our call as he enabled me to make choices on devices based on facts all in time for Christmas

Krystal was so patient and answered all

Krystal was so patient and answered all my questions If we had more customer service like this we wouldn t be so grumpy calling customer service

Amazing response and customer service

Today I contacted customer service and Crystal helped me She is so nice and professional She called me back when she was contacting the staff shee needed to fix my problem

Crystal was probably the most helpful

Crystal was probably the most helpful attendant I have ever experienced All things were confirmed before departing in person contact We even changed the mailing address last minute