Galeria Reviews

Unfortunately this company has a lot to learn about satisfying clients and providing good services on internet thru the website or personally with your personal in the shops By the way I already have written an email to customers service for longer than 1 month and no reply at all I don t have any pendent problem with Galeria my PROBLEM was with such impolite and unprofessional staff at the shops

The online order was canceled although products were still available in the online shop and in the normal

Orders that are marked as in Stock are getting canceled without any reasons after a few days

Placed order at 23 Dec 2022 for 4 articles After 5 days was shipped only one article Than about 2 weeks with none information and finally 11 Jan 2023 was received e-mail that remaining 3 items are cancelled Very disappointed with such service

Hello everyone I hope my review will help others and not trust Galleria store For Black Friday I found on their site an offer for Creed Aventus parfum and went directly to a store in Bad Homburg to order it as I had also a voucher of 10 eur discount that I couldn t redeem myself I paid on site the total amount and in few days I received an email that the Lieferung will take longer that usually I had patience and waited during this period I called the service centre few times to ask about the issue but nobody gave me a right answer almost 3 weeks and yesterday I received a Stornierung email of my order without any kind of explanation This is outrageous can not be happening in Germany The retailers are posting items on their site laying about the price and misleading the client I don t understand where the problem was and I will write further to consumer protection institution because I invested a lot of time in this matter and also I could have bought the parfum back then from another retailer In the same time I will never ever buy something from Galleria online Update in February 2023 I finally managed to get the item and the discount as well It seems that if one persists in what desires finally he she purchases the whised item It s not normal of course to waist so much time and energy when buying within a big company but I have to admit that the costumer service made its job Thank you for helping me solve the request However I ll rate only with 4 my experience given the waiting time and stress

Great in all aspects pleaze carry on so Best Lynda

The good arrived very quickly and it was better price than other bidders

Fast delivery packaging was also good and the product was as described Prices for this product were reasonable looking forward to purchase again

I bought a sport-watch The price was the lowest I can find 15 lower than the second one a bit fishy actually without waiting for months In the end I received a well-packed watch in 3 working days Very satisfied

Because I have seen a lot of negative reviews here I think it would be totally unfair if I don t write this my first Trustpilot review I ordered my dream smartwatch from Galeria with an amazing sale price on Monday I was worried because of all of these negative reviews here However I received it on Thursday Everything was perfect Thank you Galeria