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AI Review Summary
Based on 91 reviews
Customers consistently report a positive buying experience with Grashion Automotive, highlighting helpful staff, no-pressure sales, and efficient service. Many note the quality of the cars and fair pricing. A minority of reviews report issues with vehicles, warranty, and after-sales support.
What customers love
- Helpful staff
- No pressure sales
- Quality cars
- Efficient service
Last updated 2 months ago
M
Miss Pidgeon
I received a good friendly pre-sales service from Grashion when purchasing a Merc C class for my father However within the first month of ownership the car developed an electronic fault engine management light and I contacted Grashion for there advice I was dissapointed that they didnt even bother to reply to my concerns and I was left with a 650 bill from Merc to resolve the issue not what I wanted after paying 14k for the car Based on my experience I would not purchase another car from Grashion
R
RUSSELL WELCH
Bad experience
Bought used Golf as my first car Drove 150 miles home with trouble getting gears Local VW agent checked car which had hardly any clutch My dad negotiated that dealer repaired car and Grashion paid half Grashion knew about clutch yet let me drive it anyway I would not recommend buying from Grashion
J
Jay
Gave a dodgy mot as when I got an
Gave a dodgy mot as when I got an independent mot tester to check numerous advisereries and the car and they had bold tyres and fails to mention it
J
JohnBlackwood Sheffield
The car was sold with faulty air con
The car was sold with faulty air con took it back and on the first occasion it was admitted that the air con compressor was faulty and that one was on order It was taken back for another day only to be informed that the wrong part had been delivered and that the correct part would be ordered Once it arrived the car would be booked in for repair again On collecting the car it was apparent that damage had been caused to the edge of the drivers door whilst in their care no doubt by being knocked by a tool or something as chips had been taken out of the paintwork When pointed out to grashion we were informed that it would be sorted out once the Paint man was available When informed that they would have to wait a few weeks for the air con compressor to arrive I informed them that DVS parts approximately 150 yards from them could acquire one the next day When asked for the price quoted they said that they had to make a profit on their car sales Eventually the air compressor was replaced and on checking it was obviously from a breakers scrap yard and absolutely filthy dirty thereby detracting from the under bonnet appearance of the car indeed lowering it As far as the damage caused to the drivers door some nine months later nothing has been done and no contact has been made as to when it could be done Coronavirous no doubt will be used to take part in this Not for all this time as a bodywork repair workshop almost joins on to their business property In the first weeks of purchasing the car the battery was flat and needed charging every couple of days when asked if this was covered under the warranty given and or the extended warranty purchased the response was that the battery was classed as a consumable item and would not be covered and that it would not cost a lot to us to replace The damage air compressor cheap way out replacement has prompted this score Top money was paid and if the aforementioned incidents had not occurred which should not have then the review would have been a better one
L
Laney
Beautiful car but no longer in working order
Beautiful carSadly it s dead and been off the road two weeksUnable to get courtesy carNobody seems like they want to help Lovely little place though just take car if you buy one on a few rest runs or someone who knows cars with you Emailed company about battery lightWas told to go through warranty to a garage in Rotherham Holmes electrical- rude aggressive man told me it could take him months to look at my new car even though he had no other jobs in that day Then the battery light went off itself so I thought all was ok broke down a week ago AA breakdown was scratching his head diagnostic machine showed nothing Had to get towed to my local garage that are up to their eye balls with jobs so sadly meaning I ve got had no car I m absolutely gutted as we paid cash and traded old car in so that I would own this car thinking it would be easier and a lovely cheap to run car Maybe one day soon I ll get a reply or my car fixed fingers crossed