Giatravel Reviews

GIA Travel

4.33
91 reviews
Great Rating
Based on 91 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Poor customer service

Had so many issues booking flight tickets from UK to India with Gia travels Booking dates were messed up by the agent and she convinced me it was my fault Even though you are calling a UK number the helpline is in India The original flights were cancelled by airlines and we requested for a refund which is pending even after 8 months
M

Agent with attitude

I tried to change my seat number and a message came which said i cannot complete the application and that i should contact my travel agency So while contacting them the agent that i booked through accused me of lying and said that sort of message should never come and where did you get that message in a rude and condescending manner It felt like he was belittling me