


Local Kent Farm Shop - Canterbury - Gibsons Farm Shop
Based on authentic user experiences
claire hershman
6778 reviews
N/A
11 months ago
The restaurant is to be avoided in the
The restaurant is to be avoided in the middle of the lovely shopIt took thirty minutes for poached eggs on toast The eggs were cold when I told the waitress she shrugged and said she did not cook them Overpriced bad service lets the shop down badly
Emma
6778 reviews
N/A
11 months ago
Time to replace the manager
Gibsons cafe has been my go-to for an English Breakfast for years now but I won t be returning after today s experience unfortunately I have no idea why the woman who manages this cafe is in hospitality because quite frankly you d receive more customer service from a door knob She s as aggressive as she is rude And I feel extremely sorry for the waitresses working there because you can tell she s as rude and intimidating to them as she is the customers You only have to look at the other reviews on here to see I m not the only one to experience her attitude While I usually come for the breakfast today it went completely wrong Maybe because I turned up near the end of breakfast service and got served the old dregs that had been sitting under a heater for hours But the sausage was so tough and over cooked I could barely cut into it let alone chew it Whereas the bacon was too undercooked The flat white that turned up was a cup of warm milk and having only had one sip I sent it back because it was nothing like a flat white I m not someone that complains often I hate to complain but I was very disappointed with the breakfast and the coffee The waitress took the flat whites from the table and returned with new coffees stating that they d be removed from the bill The new coffees were also a cup of milk but we just drank them because it was too awkward to complain again When we went to pay the coffee hadn t been removed from the bill And on questioning this the rude manager said that the coffees we didn t drink had been taken off the bill I should hope so but we had to pay for the replacement We d assumed that as a courtesy for our awful experience we wouldn t be paying for the coffees - as we d been told In saying this we were met with complete aggression from the manager who was adamant we had to pay for the replacement coffees Every-time I have been the Gibsons cafe this woman and this woman only has made the experience awkward and uncomfortable She makes you feel like an inconvenience she s rude and blunt and quite frankly she d be better off working as a prison warden with her attitude When you go to pay at the counter it takes a few minutes to be acknowledged despite you standing less than a meter away from her while you wait to pay leaving you wondering if you ve even come to the right place to pay It s bizarre The farm shop has always been great the florist is great the produce is great The cafe WAS great because of the food but not anymore I won t be back again
Debbie Dockeray
6778 reviews
N/A
11 months ago
I visited with a friend for lunch on
I visited with a friend for lunch on the first Monday of half term Oh my word what has happened to this once great place to eat I would say the cafe was less than half full the menu if you can call it that is now just an A4 sheet of paper 50 of which is drinks No proper meals only snacks which can be reheated on request - yuck especially as my friends quiche looked pretty unappetising Service is pretty dire as you have to ask for your order to be taken if you can make eye contact with staff who happen to be in the room It looked clean but there were ring marks on the tables There are many excellent cafes in the area who I will be visiting instead Gibsons really need to up their game to even begin to compete if indeed they are interested in doing so
Karen Todd
6778 reviews
N/A
11 months ago
Very disappointed they couldn t manage
Very disappointed they couldn t manage to cook a fried egg properly It was returned to the kitchen but the second one had a hair in it so was inedible When this was pointed out the the staff at the till they didn t seem to care I have tried contacting the management but had no reply
Laura Brierley
6778 reviews
N/A
11 months ago
Unpaid 4 hour trial shift
Applied for a position in the cafe and was asked to complete a 4 hour trial shift I asked in advance beforehand whether it was paid or not and was told it would be Only after completing the shift was I told it would only be paid if the job was offered and accepted As I declined the job I was offered no compensation for the 4 hours I completed
Kent
6778 reviews
N/A
11 months ago
Rotten strawberries
Purchased strawberries to use the following day Opened the pack it was full of mouldy strawberries Didn t even last 24hrs Extremely disappointing I do expect much more from a farm shop especially when you consider the higher price they charge I went to Gibsons for FRESH produce instead of Tesco Wish I hadn t have bothered Overpriced and manky fruit is not what I want thanks Not happy Won t be back to waste my hard earned cash BUYERS BEWARE
Caravan site oppersite
6778 reviews
N/A
11 months ago
Customers service poor
Customers service poorI bought a peace of rump steak Tough taste less worse I ve had when IPhoned about it the butcher was full of I m sorry not had any other complaints well that s what they always say did not say bring back the half you put in freezer and replace it NO
ralph noel
6778 reviews
N/A
11 months ago
Waited over 30 mins for a coffee 45
Waited over 30 mins for a coffee 45 minutes for a breakfast that failed to turn up at all chased the waitresses twice was simply told it should be ready soon then finally came and said what did you order it s been missed I did sort out the shop manager a tall chap with a beard who could not have been less interested I ve always liked the produce and you pay a hefty premium for everything in there but the service is always mediocre and today was simply inexcusable I shall not return I m baffled why such places not only survive but thrive
Claire Malan
6778 reviews
N/A
11 months ago
We went for lunch yesterday and whilst
We went for lunch yesterday and whilst the food was fine the service was appalling Our table number was 25 The waitress was offhand throughout dumped our meals in the middle of the table without asking who had ordered what started to clear the table before we had all finished and snorted derisively when I couldn t find the swipe point at the back of the card reader There have been a lot of negative comments about this individual across review sites yet nothing changes Why
Michelle
6778 reviews
N/A
11 months ago
Some local produce with nice food in the cafe
This Farm Shop is in Canterbury and it has a nice butchers inside with plenty of fresh fruit and vegetables Lots of local free range eggs but the local Kent cheese was a bit expensive at 6 07 They have a cafe just off the farm shop and the food was quite nice although my glass was dirty but that was easily put right Nice place to go just off the A2