Globe Reviews

Globe does not answer queries anymore

Globe does not answer queries anymore It will make you wait for 24 hours in messenger and when the Customer service alledgely appears don t know if that is a bot too ofcourse you can t be waiting online in messenger for 24 hours God knows what hour will that be You will end up with no answers to pressing questions outside their almost useless electronic manual - the bot

Prepaid Mobile data

Prepaid Mobile data Internet is so slow unless maybe you re using postpaid Our Converge Internet is waiting for repair but converge maintenance is also slow it s been almost 2 weeks no internet already si I ended up registering to globe mobile data and it sucks You can t even search Google without waiting for minutes Its mostly 0 01KB s to below 5KB s It s so frustrating

If I can give 0 stars I would

If I can give 0 stars I would Worst service ever for a giant telecommunications like Globe As a new customer I am beyond so disappointed dhil as a new customer twice n kmi nwlan ng internet 5days I guess it s about time n pra mgplit nlng ng ng internet provider buti p Yung dti nmin n pldt maayos hndi kmi nwlan ng internet khit mjo mbgal signal

If I could give negative stars

If I could give negative stars I would like come on People are paying for your service and you keep on disconnecting anytime of the day People are busy and needs to do their work While globe sits still and trolls people by cutting the internet for 10 mins just to continue it later on when their customers already suffered money hungry people So F STUPID

The service ducking sucks would not

The service ducking sucks would not recommend this sh t ass internet duck this sh t and them ppl they keep on creating excuses this and that then you will have to wait for them to them not arriving at the given time at all and charging 500 pesos even tho walng nagawa putangina nyo

Their help center doesn t help at all

Their help center doesn t help at all Can t submit payments using a visa card on their sht app Calling their hotline number is also sht because a robot answers the call and gives you choices that s not about your concern at all

Globe TC is proven to be thieves

Globe TC is proven to be thieves My brother went to their Agoo branch with authorization letter from the account holder to have our subscription cut The lady said internet will be disconnected and they will call my brother soon No calls of course Then we still received a bill the following month and the next Tapos ngayon yung owner na ang pumunta sa Globe office sa Manila para lang sabihang pay the full bill almost 4k saka nila terminate ang connection Mga magnanakaw talaga Swindlers

roaming service not working customer service unresponsive

I have purchased a Roaming Australia on December 6 When I arrived it did not work I escalated it to them 3 days in a row and all i received was it is being reviewed and they will get back to me I went back on December 15 without able to use their roaming service No one contacted me at all And now I am requesting for refund and this is their response Thank you for patiently waiting I would like to inform you that your follow-up concern was already closed due to incomplete information Also you should be abroad to be able to refund it again as a promo As much as I want to do another escalation for it I am saddened to say that the promo has already expired Thank you for your deeper understanding Do you have other concerns apart from this I requested for refund while I was in Australia and they are not responding back to me What a useless service Worst customer service ever