Goodsrepublic Reviews

First time buying from here

First time buying from here I have in the past ordered from their sister company Otaku Republic and have had a good experience So there was no reason for me to have any doubts There were so much merchandise to scroll through and they ship abroad directly Which made it convenient for me since I didn t need to use a forwarding service Plus Goods Republic has some rare items that I can t find anywhere else online A lot of secondhand merchandise and cool stuff Prices are somewhat overpriced but I wanted to treat myself July 8th I placed my first order July 16th I placed another order Both orders came with free priority shipping for orders over 60 If it s an international order I always prefer to have tracking just so I can check the progress You can only checkout with PayPal which is good for me since it s one of the most safest and quickest form of payment They will use your delivery address on your PayPal account so make sure it is the correct one when finalising your payment Like Otaku Republic you don t sign up with a username password you simply order and checkout And you can sign up for their fun and cheery email newsletters On the order confirmation email it stated that handling time is 5-10 business days Which was fine since I was already expecting long delays for any international parcels July 17th I emailed customer service to ask if they can combine both of my orders into one shipment and that I was happy to wait On the same day I received a reply by a friendly staff member called Shinjo who agreed to help Which was great since I would rather wait for 1 parcel than 2 I received an email update on both orders informing me it had been dispatched on July 31st under the same shipment id -July 6th Arrival to UKI received my parcel on July 7th today Everything was packaged very securely and neatly Most of the items I bought were secondhand but they appear to look brand new as expected Which was sort of expected since I ve used their sister site before and used products were undistinguishable from brand-new and it was hard to pinpoint any flaws I understand that because of the current pandemic situation a lot of international packages are a bit slow but I was happy to wait since I wasn t in a major rush to get my hands on these lovely anime goods 5 5

Super fast shipping and great

Super fast shipping and great packaging Thank you so much I m definitely buying again

I put in 2 different orders for used

I put in 2 different orders for used goods a bit over 1 month ago and neither have shipped out Customer service is absolutely no help in giving me any updates on why I have to wait this long and how much longer it might take either I inquired twice about what s going on and all of my questions were ignored I just got the exact same copy paste answer of Covid-19 is slowing things down each time Of course I understand that it does but a full month and counting just for them to ship it out If it takes 1 month to reach me AFTER shipping out fine but this This was my very first order from them and I think it will be my last Probably going to cancel if nothing is changing about this in 1 or 2 more weeks I think what bothers me most is the complete disinterest of their customer service in giving me any actual help or update on why it s ACTUALLY taking 1 month or what is really going on with my order I ve made enough other orders from stores located in japan to know that it can t be just Covid-19 I don t have these issues with any other store

Worst experience I ve had ordering Japanese Goods

I ordered a Chibi Kyun Chara figure on here Was overpriced and it took two weeks just to ship it and over a month to arrive Even after I paid for priority shipping I asked them what shipping service they use and approximately how long it would take to be delivered and they didn t know how to answer On the website the item I ordered was described as Used - Excellent Condition And when it finally did arrive It was in the worst condition I ve ever received a figure There was scratches and markings on the figure s head and on the figure stand there were disgusting looking food stains On top of that one of the pegs on the figure stand were broken Not even close to excellent It s truly a shame GoodsRepublic has a nice selection of stuff but it would seem quality control is beneath them Me personally I will be staying away from this site in general and I will just order from amiami or Mandarake instead At least they give accurate descriptions and don t take forever to ship

They didn t allow me to cancel my

They didn t allow me to cancel my pre-ordered item I wanted to cancel it because I found the item somewhere else cheaper Less than half of what I payed at Good Republic And since my country changed the custom fees for 2021 I have to pay a lot now to get the item I don t have a lot of money because of the pandemic and because of Goods republic I have to pay even more

Poor service They hide negative reviews

Very Poor service and their positive reviews are fake since they ban remove conseal negative reviews I was a long time customer for over 3 years During the covid-19 THEY canceled one of my expensive orders claiming out of stock and I lost alot of money on paypal conversion fees I posted a comment about this negative experience and since then they cancel all my payments and decline to let me buy anything I have NEVER been treated this badly by any company disrespected more and felt so cheated despite always being honest with them At the first time of trouble they will bail blame the fault on you and ban you for daring to voice your experience and making a negative experience known Dishonest and shady NOT RECOMMENDED AT ALL unless you want to be treated like garbage

Dishonest Fraudulent Unproffesional

Where to Begin Loyal customer for 2 years here It works until something happens Lots of issues lately from lost packages to broken figures and canceled orders by them due to low stock If you dare to bring the issues to their attentions or dare to post a negative review comment they ban you Dishonest Fraudulent AVOID at all costs

Great Service

Great Service I bought an item with tracking I received many email updates on the item s shipping process It took 10 days to ship from Japan