Based on authentic user experiences
G G
6775 reviews
N/A
1 year ago
Accurate reviews on here terrible
Accurate reviews on here terrible people although they are not alone all sites like this say they are regulated but they control odds and payouts as and when they see fit as long as they are making money People should be forced to read reviews before signing up
frogboyukgooglemail com
6775 reviews
N/A
1 year ago
Avoid avoid avoid
Avoid avoid avoid I wish I had come here to read the reviews first Will take your money then make all sorts of claims that despite being sent all documents ID statements etc They cannot verify you and therefore will take money but won t pay out any winnings My documents were sent in November last year to verify my account I tried to make a withdrawal on the 9th June and still battling to get it Chat line useless Will be reporting the site
Clifford Stanford
6775 reviews
N/A
1 year ago
I have requested my withdrawal to be
I have requested my withdrawal to be made They will not pay me until i come up with bank statements proving i can afford to gamble and verify my account Even though they have had my drivers license and proof of my debit card sent to them Do Not have anything to do with these people look at the other reviews stay well clear of the grand ivy casino very bad experience
Steve Ward
6775 reviews
N/A
1 year ago
Absolutely awful company and customer
Absolutely awful company and customer service I deposited 2k and then it wouldn t let me play on live casino Its been over three weeks now and still no response to my emails and the live chat just say its the technical dept and I just have to wait It has also been over 2 weeks of me withdrawing the money and they still have not paid me back I ve closed the account and will be writing to the gambling Commission Disgusting company
joe dorrington
6775 reviews
N/A
1 year ago
Do not use
Do not use just robbing basically deposited 1000 won 5000 withdrew the money get an email saying we have closed your account any money left in the account is confiscated also we have closed your account I ve emailed about my pending withdrawal but nothing they just take your money Should have read the reviews before hand Absolute disgrace of a company
Kallum D
6775 reviews
N/A
1 year ago
They won t let me withdraw my money
They won t let me withdraw my money Thought other people were exaggerating with their reviews but no this casino is genuinely terrible Had my account years but rarely played was given some bonus funds i managed to turn into real money and the casino locked my account when i tried withdrawing it Plenty of other casinos out there that work properly so forget these guys
Sarika
6775 reviews
N/A
1 year ago
STAY AWAY SERIOUSLY STAY AWAY
STAY AWAY SERIOUSLY STAY AWAY Look at the reviews they speak for themselves honestly if you are ever lucky enough to win a decent amount they will use every excuse under the sun to not payout even going as far as to tell you that your bank is rejecting the withdrawal I have so many transcripts and emails as evidence of the lies DONT TRUST THIS SITE
Mark
6775 reviews
N/A
1 year ago
Please read
Having reviewed a variety of casinos this has been the worst experience by far Said casino will take any deposits then at A time of their choosing just lock it They will use failed deposits which ends up in much longer times to receive funds if you can provide more details that they shouldn t need as deposit methods should replicate withdrawal methods Responsible gambling must speak to you on the phone but misses my requested time When they do ring it s for one ring only then hang up A really bad experience for me and I won t be recommending to others Should be able to verify online with document upload etc avoid is my opinion
Mark
6775 reviews
N/A
1 year ago
AVOID AVOID AVOID
AVOID AVOID AVOID Looks good but definitely is not Software is always logging you out mid game and they won t pay you if you win Happy to take endless deposits though Try BetVictor much more reliable
Jake Adams
6775 reviews
N/A
1 year ago
Terrible casino
Terrible casino Won 2k decided to close down my account for no reason other than say they have the right to do so at any time Just don t waste your hard earned money gambling especially on this site AVOID AVOID AVOID
