AI Review Summary
Based on 44 reviews
Customers report consistently excellent experiences with Hatstore, highlighting fast delivery, high-quality products, and outstanding customer service. Many reviews emphasize the company's responsiveness, problem-solving attitude, and ability to handle custom orders effectively. Several mentions are made of quick email support and flexible order handling. A few isolated issues with delivery or initial errors were noted but resolved swiftly. Overall, the brand is described as reliable and service-oriented.
What customers love
- Fast delivery
- Great customer service
- High product quality
- Easy ordering
- Helpful support
Common concerns
- Expensive pricing
Last updated 3 weeks ago
J
John M Johnsen
Easy and good website nice customer support and folowup on my order Go shop
B
B rd Lutro baardy
Cool caps
I shop at hatstore no because the selection is very good there are good prices and the goods are delivered quickly and without problems
A
A-Mouth
Very good service
Had an order with different stuff But a simple thing as a Capbrush was forgotten Mistakes happen so no big deal But i got fast a response on my email about the problem and they had no issue of sending a new one right away Very good service
M
Morten F G Hoem
Good quality products
Shipment not according to own statement of serviceShipping within 24 hours became 58 hours But HatStore isn t to blame obviously - to blame is the forwarder who didn t update their system Product nice - delivery relative fast
A
Arild Fornebo
Hatstore costumermindfulness
Hatstore was very helpful and took contact to clearify some details to mkae the production perfect Very nice
P
Preben Nielsen Andersen
I haven t got the product yet but they are helpfull on mail
I haven t got the product yet but my original logo didnt work out so instead i got them to put on a text And they answered quickly and said yes to help So if the product is as good as the customerservice im 100 happy
K
Kenneth Wikmark
Designed my own cap
Designed my own cap The logo i had chosen had to small writing on it So Hatstore helped me with a couple of options with a bigger writing on the logo It actually turnes out better Great service Thank you Hatstore
A
Anderson Nova
Best in class customer service
Hatstore customer service was very service minded and helped me as much they could in order to provide me a good experience 10 10
T
Tim
Very satisfied overall
Fair prices great selection fast shipping good shipping options great support Maria and Isabelle were great at email support
N
Nathaniel Yakobov
The website was great
The customer service was great Even though there was anm minor issue with the delivery due to the local postal service the customer service was very reactive kind and they rapidly found an alternative I recommend