Hemper Reviews

My purchase hasnt been shipped after 5 days

Hemper has a killer website showing off all of their products including vaping and smoking tools edibles hemp and oil cartridges and much more the con of it all is when you place your order you are not aware of the fact that they do not have it in stock until they have already taken your payment and you are left waiting for your order to be delivered for weeks at a time due to them having to go through the middleman and or another company to get your product and have them ship it to you

My experience with Hemper has not been ideal I have bought a few pieces and am very upset because they didn t work for example I bout the flower bong and the first one I got worked awesome and I m glad it was a gift for a friend I liked the bong so much I ordered another and it did not work well the percolator would clog up and it broke accidentally so because I liked it I ordered another the next one I got didn t work right either Another that I bought the percolator sat to high and you had to put to much water in it so you take a drink with every hit I have given up on bongs from Hemper also the freeze bongs are not practice the one I bought you suck water with every hit they really suck I do have 2 bongs out of 8 that work properly the rest are trash because you can t return anything to Hemper they have a no return policy but the will give you a small discount on your next order but that doesn t help me needless to say I won t be buying anymore bongs from Hemper until they get a return policy on bongs

Received a few broken items which never happens They have been handling the situation very well

I didn t get everything that was shown in my boxes I m missing the dab tool and dab bowl piece I even got the wrong bong out the cosmic box but it s fine I just want the dab accessories If I have to pay for them it s totally fine I don t want them I ve been through enough

I had ordered an 18mm ash catcher and had received a 14mm ash catcher and didn t come with an order paper saying what I had received

whenever i received the theme box the banger was broken off the buvket and i did not receive the theme sticker

I feel like my questions were not really answered as I still have no idea when my box which I ordered 2 weeks ago will actually ship out

Love the product you provide however your shipping time does not have a great track record My last order took 13 days to ship Not good for business Sienna did a fantastic job getting back with me when I inquired about the late delivery

They duplicated my order and failed to respond to my emails There s no customer service number available I waited 3 days before I heard back about how it was too late to correct an error that could ve been corrected if their responded in the amount of time they said the would respond 24-48 hours I had to hunt for an email which I got on Route because I couldn t find an email or number anywhere on the website They ship pretty quickly on business days but I don t want my money taken from me again I m on a budget