Reviews
3.6
5-star
44.44%
4-star
13.33%
3-star
14.81%
2-star
12.59%
1-star
14.81%
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Recommended
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Bridgette Parisi
N/A
11 months ago
A Happy Birthday Was Had By All
Davieon was amazing with getting my order to as fast as possible With in a week it was to NY from Las Vegas The best is the piece itself was perfect Mini orbit dab rig has an amazing pull and goes beyond getting the job done Very happy customer
Ingabinga
N/A
11 months ago
Jamine was on top of her game
Jamine was on top of her game I did have to send a video of the vape battery not working and I am really video shy so that really bothered me but I understand I would have rather sent it back to you so you could figure out why it wasn t heating up You should put a video out there using the Hemper vape battery I have another one on the way and Jazmine was able to get the purple marble one sent yay I would like to know why the one I got isn t working
Karen
N/A
11 months ago
Great Service
Ordered two items One arrived perfectly the other was missing parts Customer service took care of my complaint and sent a replacement item very quickly I am now enjoying both of my items and I am delighted Good value for the money and great quality on both Thank you
Pamela Tarver
N/A
11 months ago
Great service
Great service I realized there was one wrong digit in the delivery address and sent an email and help arrived promptly My problem was handled and my package arrive as scheduled Thank you
Michael Clark
N/A
11 months ago
Fast and efficient customer service
A processing error caused part of my order to be delayed I reached out to customer service and received a response within the day The issue was fully explained and resolved on first contact Excellent customer service
Dave
N/A
11 months ago
Great item
Great item Nice quality if you like just pick color and buy Great functional centerpiece at night Great customer service as well Recommended item
Liz
N/A
11 months ago
Gerald was super helpful
Gerald was super helpful I m not super experienced with vape things for carts so I was nervous I broke it I appreciate them helping me with their product
Scott Gordon
N/A
11 months ago
The selections of rigs is amazing
The selections of rigs is amazing The subscription box is a great value Shipping is a little slow but the items were very well wrapped and damage free
Lauren Daniel
N/A
11 months ago
Couldn t have gone better
I had trouble applying a discount code I received in an email but it was fixed ASAP for me I specifically wanted to use this discount because I am from the UK and it s expensive but I had wanted the UFO box for a while now I managed to save some money and purchase it Anyway the discount code did not work and my first port of call was to email them to ask if there was anything they could do to help me They replied within good time and let me know that they could refund the discount amount back to me Very very pleased with the service I have now told my mates who want to invest in proper bongs rigs about these guys The boxes are so convenient giving you a range of items to use and it gives you the opportunity to try new things Absolutely love these guys will be purchasing everything I need from here
Andre Torres
N/A
11 months ago
Great customer service
Great customer service Had a question on what I thought was a missing item and they were able to update me on the item Thank you
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