Hemper Reviews

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hemper.co
3.60
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.60 out of 5 by 135 Happy Customers

44.4%
13.3%
14.8%
12.6%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

Customer support and Experience

Hi I ordered several things through this website and it s been great The customer support is amazing and I really appreciate them being so fast Her name was Gabriela and she was great
K

Broken Piece Resolved

I received my monthly subscription my piece arrived broken Hemper quickly resolved the issue even sent me a new piece informed me about some insurance so it doesn t happen again Very classy Hemper Thank Y all
D

I found this company during the

I found this company during the pandemic and honestly its great the customer service is always helpful and friendly and the items are always what is advertised if they do have to replace something its always of equal or greater value Always packed well and discreetly Will 100 stay a customer
C

Ordered gifts and a piece came broken

Ordered gifts and a piece came broken but I had bought package protection I filed a claim in minutes and they were super helpful to send me a new piece
C

I know that hamper is a very well

I know that hamper is a very well trusted and worth a visit site I know that they will reassure me and send me another glass piece and I m sure that this company Trust pilot is also trustable since they work with Hemper
R

First product sent was defective but

First product sent was defective but within an hour of telling them they had already sent out a replacement Sure wish all companies had customer service like that
A

Not completely satisfied with my first purchase

Hello and good afternoon Being completely honest this was my first purchase from you The items were delivered shipped back to you guys and I still have not received them Coming from a customer service call center background it would ve been greatly appreciated if at least overnight 1 day or even 2 day shipping was offered by you guys So no not completely satisfied and not to Karen out but Annette replied in a prompt manner 8 out 10 Overall experience so far 5 out of 10 lets see when the items get here if they do Hopefully you will use this for feedback and definitely for training purposes May you all continue to have a blessed day Sincerely Augie G
B

Hemper is Legendary

I ve received a couple of boxes from Hemper Seems like every time I got a new box the product got better The pieces were all modern and unique everything was well packaged and it was definitely worth the price Would highly recommend for anyone
C

Best Glass pieces in the U S A

This has made the 2nd time I have purchased stuff from Hemper I am very satisfied with both of my purchases they were both shipped in a timely matter and the merchandise is always great durable and last long They also have best best prices on glass pieces
N

How to Build Customer Loyalty

I subscribed to the Hemper Monthly Box and received my first package in a timely fashion I was incredibly excited by the star of the box a glass water pipe shaped like a giant egg Due to severe chronic pain I literally passed out holding the piece and broke it less than 20 minutes after unboxing it I was heartbroken and reached out to Hemper customer service and explained my situation and asked if I could purchase a replacement They texted me to let met know that they could replace it and sent me an invoice The cost was for the shipping only they replaced my glass for free That s a great way to build customer loyalty I will be a subscriber every month from now on and recommending my friends too

About Hemper

Hemper Offers a premium monthly smoking subscription box for all of your smoking essentials. Avoid trips to Headshops and gain access to Limited edition smoking accessories and novelty curated lifestyle brand with discreet shipping to your door. Get the best Weed Subscription For $39.99 for $100+ Va...

United States

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