AI Review Summary
Based on 117 reviews
The majority of reviews highlight excellent communication, supportive instructors, and a smooth training process, with many customers passing tests on the first attempt. Some reviews note issues with pricing and occasional mis-selling or delays in booking. A small number of 1-star reviews report significant dissatisfaction, including alleged misuse of funds and poor aftercare, though these appear to be from a minority of experiences.
What customers love
- Great communication
- Supportive instructors
- Smooth process
- Helpful staff
- Good training quality
Common concerns
- High pricing
- Mis-selling issues
- Booking delays
- Aftercare concerns
- Variable instructor engagement
Last updated 1 week ago
D
Demba Njie
It was great experience for me as I enjoyed every minute of it The whole process was straightforward since from the beginning from West Midlands to MT Training I ll recommend everyone to use this program as it helped me achieve my goal 5 Stars rating 100
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Andrew Dorrian
Hugues Driver Training review
Hugues Driver Training review 01 07 2024 Thank you to Hugues Driver Training HDT for helping me to get through my Category C1 driving test Amber Awcock from the Business Solutions Department was always on the phone whenever I needed to discuss anything to do with training Amber kept me updated throughout the process by email about my training details My instructor Rick Fiskel was very patient and dedicated to getting me through my practical driving test Rick s advice and experience was second to none His knowledge of County Durham and Darlington was incredibly good I now use my C1 licence at work and it has helped to progress my career as an Electrician I would highly recommend Hugues Driver Training Andrew Dorrian
R
Roger Bayliss
Great team to train with
The whole process was very easy and very well planned out the team keep in touch and keep you updated on the process Would highly recommend if you want to do anything with driving HGV
C
Craig Guest
Friendly helpful and supportive
I have nothing but kind words to say about the lovely team at HGV Driver Training Centre from taking the first step and taking my medical and starting to learn the theory and CPC training they have always been helpful through each step and congratulating me through out the journey Ofcourse i was nervous as anyone would be but they answered any questions or concerns i had while going through each step A huge thank you to the team for the infinite amount of effort they put in to ensure you are comfortable throughout
A
Andrew Collins
Very good communication from the first
Very good communication from the first phone call Everything was explained from people that are always happy to help The online course was easy to set up on a device at home The course itself was very interesting and informative for everyone from first time passed drivers to fully experienced drivers I would highly recommend the company to do an online cpc course
T
Thomas Saxby
This is the company to choose
I could commend these people all day but I shall keep it short From my initial enquiry throughout the course right up to the last phone call I was treated with respect very friendly knowledgeable and helpful people on the phone The instructor was brilliant my whole experience with this company was exceptional I can t recommend them enough I have now found my go to training partner
A
Andrew Chilton
Hugely helpful
Hugely helpful courteous professional staff Truly a pleasure using these guys always available when needed Made the whole process a delight as opposed to a chore Well done
I
Ian Smellie
My first exposure to the world of HGV
My first exposure to the world of HGV driving was the CPC Course run by Steve I couldn t have asked for a better opening Very informative and delivered in an easy to understand style All questions encouraged and answered Even though I was on a course with experienced drivers I was never made to feel that I was taking up space
C
customer olly
hgv training centre top notch
hgv training centre are great at giving you the personal touch friendly welcoming calling to check my progress making sure i have everything i need talking me though any paperwork on the phone i highly recommend them especially if your new do driving jobs
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Daniel Clubb
The dreaded CPC Course
Needed to renew my CPC for 4 months Used ZOOM or something along those lines As a Technophobic I was a little bit worried but the course trainer SLB this company placed me with was well tbh was a master stroke it was humeous informative and the 5 days actually flew by If I was going to renew in 5 years time I would definitely use these again But I d be 75 then so not never ever happing
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