Highfashionhome Reviews

This company borders on being a scam

This company borders on being a scam They appear to be a dropshipper masquerading as a legit furniture company I ordered a side table from this company in November 2021 with estimated delivery in February 2022 I received notice to schedule delivery via CEVA logistics and had to take time off work to be home for the wide delivery window The day before delivery I receive notice delivery is canceled because the logistics company never received the item from the manufacturer despite High Fashion Home representatives asking me to schedule a delivery time The company then claims the item is lost Then they claim the item is out of stock and ask if I want to wait for the item I naively agreed since I wanted to receive what I paid for Months pass with constant emails to the company that go unanswered or receive a non-response I finally hear from the company that the item is back in stock and ready for delivery in September I m sent a link via CEVA logistics to schedule delivery Delivery day comes and goes No sign of the item or delivery company I check the item tracker and CEVA falsely claimed that delivery was refused Honestly this company is a joke Worst customer service experience We moved into our home over a year ago and this is the only piece of furniture we are still waiting on every other furniture company we dealt with was able to deliver But not High Fashion Home Don t waste your time and money

Terrible communication with their

Terrible communication with their customers Just purchased a bed frame and on the website it says 12-14 weeks So the bed is paid for but no clue where it is Also I m now being told that is an estimate and they really have NO clue as to when my bed will be shipped to our NEW HOME Be careful and ask all questions before any purchase I recommend calling and not just taking easy route by clicking buy on their site They are hoping you do this because they will be unable to give any kind of answer

High Fashion Does Not Care About Customers

I purchased an item from High Fashion Home The image viewed online to make the purchase differed significantly from what we received at home We purchased the athena cocktail table The one we received is a solid grey while the pictured one is a cream color with grey tones They reached out to the manufacturer for review of our complaint The response to our request for a refund or exchange was the images on the website will vary as well as the products themselves They ultimately decline our claim without offering a resolution Unfortunately we are stuck with a pricey item that does not align with the vision of our living area

HORRIBLE experience and company

The worst experience I ve EVER had with a furniture company They sell overpriced furniture charge an outrageous price for delivery and then they outsource delivery to a company that can t even deliver a bed And when you contact High Fashion Home they tell you it s YOUR fault because you should ve measured EVERY ASPECT OF THE DELIVERY TRUE SCAM of a company

Dishonest company - laminate instead of concrete

Dishonest company Listed a table we bought from them as having a concrete top with material being concrete when we received the table the material was actually wood covered with laminate Absolutely shocking how misleading the advertising of this item was on their website We sent the item back as soon as we received it They should be ashamed of themselves to deal with dishonest suppliers

Love this store

Love this store Though the prices are not low the quality of the products is very high