Hocu Reviews

I had a leaking tap in my boiler

I decided to have a new radiator fitter phoned HOCU who I ve used before I got a swift reply came out that day and priced the job Two days later new radiator was fitted So very pleased with the work thank you Martin No fuss no mess and brilliant job done you wouldn t have known they been Punctual and helpful best plumbers in town

Hocu fantastic plumbers

I had a leaking tap in my boiler Rob was very helpful and got it fixed in no time Excellent service

Full marks on all counts

Hocu have always attended promptly and professionally Martin was very professional and knowledgable He carried out the work required to a high standard and is always polite and respectful Another wonderful job completed

Excellent service

We have had problems with our central heating system for a while slow to respond and not holding pressure Neighbours recommended HOCU They were quick to respond After discussions with Vince I decided to pay for a leak survey That showed up a leak in the coil within the hot water cylinder and also a probable leak in pipework in the ground floor screed HOCU replaced the HW cylinder then flushed the system and suggested putting in valves to isolate the suspect section of pipework which proved that it had indeed been leaking Vince and Martin then worked out a plan to relocate and re-pipe a radiator to eliminate the section of pipe in the screed This was a difficult job on pipes in a confined space but the result is neater than I thought possible and although it is early days we now finally have a system which responds quickly and holds pressure Vince Martin and James have been helpful courteous and efficient throughout and admin billing and communications have been excellent

Having an engineer named Rob who was

We needed our boiler serviced as a matter of urgency and Grace arranged for an engineer to come round within 48 hrs of our request When Rob serviced our boiler we was excellent Nothing was too much trouble and his work was first class I wouldn t hesitate to use HOCU again and I would thoroughly recommend them 5 stars all round

I would recommend HOCU

Having an engineer named Rob who was courteous confident and new his job inside and out So with that in mind left him to it and gave me regular updates when required My existing thermostat wasn t fit for purpose and advised me to use the Hive technology as this was very reliable The office gave me a price and decided to accept this and work commenced Within 1 hour the thermostat was up and running and Rob explained fully the workings of it A very happy customer and from now will be using this company

Excellent response

The HOCU team were great from start to finish - phone staff responding quickly to my initial enquiry - providing information about my appointment and trying to accomodate my time needs as well as clearly pointing out all costs - engineers arrived on time and were very polite They carried out the work as requested were professional and tidy and did a good job

Good response time

Excellent response High standard of work and service