Holidayinnclub Reviews

I know time shares are a scam

I know time shares are a scam so I go to the lectures for their freebies He told us he has never had one complaint and everyone is so thankful to him and the company He showed us how we lose money by not owning a timeshare After he tried hard to make us feel stupid he turned us over to his boss who tried to make us feel stupid When we stuck to our guns we were directed to an office where the guy made a sound of disgust as he handed us our money and free points I was actually thinking maybe we were being stupid until I read these experiences Thank you those of you who have taken time to confirm the overwhelming advice to not buy a time share from ANY organization Anyone

Huge Scam

I wish I had done my homework on this company before purchasing I have not even been able to book one single vacation with them They lie They are incompetent They are unprofessional Apparently the best experience will be with the salesperson on that first day After that trying to call them and get assistance is impossible No one gives you correct information or even knows what they are talking about When you request to speak to a supervisor they will not let you They are scammers Please do NOT waste your money

Horrible experience

Horrible experience Holiday Inn purchased my resort several years ago Since then the website doesn t work hours waiting on the phone to reach someone to help Much lower quality than other timeshare companies

Sales Teams are Useless

While the resort at Orange Lake is beautiful the sales teams are not very helpful or willing to fulfill their job responsibilities to completion We recently purchased some additional points The paperwork was completed with owner names along with updated address etc Three months later this is still not properly set up I have been following up daily and the final response is We are a sales office that complete the documents of the sale Apparently follow up to ensure said documents are actioned is not their responsibility Very disappointed and cannot not will not recommend HICV Orange Lake as an investment to anyone

I would like to give a negative rating

I would like to give a negative rating When I had to change my reservations due to work I was charged a 20 fee that took less than 1 minute to cancel No customer service Way to go holiday inn I will never stay anywhere that has your name associated Thieves

Zero stars if possible

Zero stars if possible The date of this review is today The experience is a 5 year nightmare Calls to QA - never returned 12 documented witnessed lies by salesperson - reported to company and denied Fraudulent claims regarding membership upgrade by salesperson Internet access blocked so impossible to verify claims Company will not respond to our agent or to an attorney and simply refuses to address the issues They claim we own them 10K we claim they owe us 10K Our attorney told us that they are well known for refusing to respond to customer complains in any meaningful way Their claims of sympathy on BBB are pure BS

Changed tour date without notifying us

They changed our tour date to the day before originally scheduled with no notification We didn t know until they sent a text saying that we missed our tour We were attending an event when we saw the text We went to the tour the next day on the original date scheduled and were told our tour had been cancelled There were other people there who were given tours but not us so we received no money or points promised

Fraud package

I purchased a vacation package 2 years ago No any issues at that time While I went for their mandatory tour to get 199 cash return they disqualified me as I was in H1B status They never mentioned about this while selling the package This is a Fraud So if others also faced similar problems let s file a lawsuit against them Let s make this big class action

biggest fraud ever

made mistake of adding points advertised as buy one get one free free points are assessed 100 maintenance fees never mentioned fees are based on points fees way too high to afford sent email to cancel no response they then placed my deceased step mother on this account which fully upset my father 85 these people will lie with hold the truth and bury you without remorse holiday inn is the bernie madoff of vacation plans truth is everyone can stay at these resorts and the cost is lower than being a member STAY AWAY try asking to take the contract with you unsigned and have a lawyer review biggest mistake of my life they are scum