Holidaylettings Reviews

HolidayLettings: The Best Holiday Rentals, Apartments, Villas, Cottages and Self...

holidaylettings.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers generally find Holidaylettings easy to use with a straightforward booking process, reliable payments, and helpful owners, leading to positive experiences. However, some users report issues with false advertising, unexpected price increases, poor customer service, and security breaches. The platform is praised for convenience but criticized for opaque fees and occasional scams.

What customers love
  • Easy booking process
  • Great location
  • Clean properties
  • Fast payment
Common concerns
  • False advertising
  • Expensive pricing
  • Security breach
  • Hidden fees

Last updated 2 months ago

M

Booking process

When we found a suitable property the process was relatively straightforward It was a bit of a surprise that the whole rent was payable up front but it only has to be paid once
M

Family Gathering in Derbyshire

Required a property in Derbyshire capable of accommodating our large party for a family gathering The Moor Grange Farm Estate satisfied our requirements in that it had the required number of bedrooms and activities available on site
A

Well informed every step of getting set

Well informed every step of getting set up Good communication from the owner Would like some info on how we ll get location check in since we re just a few weeks away from the trip
S

Multi-generational comfort

Our multi-generational family of 7 had a really enjoyable time in this lovely place with its 5 bedrooms and 4 bathrooms There s plenty of parking space and you are literally a 30-second walk to the West Strand
K

Return visit

We wanted to revisit a cottage we had stayed at before and found it on the Holidaylettings site Booking was easy to arrange and the payment process was simple too
M

A peaceful break

A peaceful break We had an enjoyable stay at Sea View The apartment was more spacious than it appeared in the photo and was equipped with everything we needed for our stay to be pleasant and comfortable It was great being able to have our dogs on holiday with us and to be so near the beach Lots of places to visit in the area of West Sussex We would have liked to recycle the rubbish but no recycling facility was provided and we had to put everything in the kitchen bin and take the bag outside for collection but I guess that is an issue with the local council to provide tourists with a greener option
P

I am unable to write a review yet

I am unable to write a review yet as I have only just booked my holiday break I think Holiday Lettings need to rethink their review settings instead of emailing me 24 hours after booking and then have the audacity to send me a text 4 days later Will give review after our holiday
D

Good experience with the booking

Good experience with the booking One hiccup was that they originally had a damage refundable deposit of 10 000 but I chatted with someone who responded quickly She was very helpful and contacted the owner and it was fixed very quickly She even wanted to stay on the line while I booked to make sure that i didn t run into any problems
B

A unique and exhilarating experience

Our third short holiday at Hafn with 10 family members We ve always been lucky with the weather but even on rainy or windy days it is such a spectacular place to look at the seascape and see the waves crashing into the rocks Perfect beaches with sand and rock pools and the wonderful Sea Shanty cafe a short walk away
D

Fabulous lodge

We absolutely loved our lodge it was warm and wecoming Julie made it very much like Christmas for us a job well done

About Holidaylettings

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