Homeenergy Reviews

Home Energy - Home

homeenergy.co.uk

3.79

105 reviews

Great Rating

Based on 105 user experiences

Rated 3.79 out of 5 by 105 Happy Customers

5 Star

57.1% 4 Star

12.4% 3 Star

1.9% 2 Star

9.5% 1 Star

19%

Iain Mclean

1 year ago

Good communications from Keiran

Good communications from Keiran - very helpful and explained things clearly Unfortunately I m unable to get my gas meter outside connected to my smart meter inside which seems strange in this day and age but it was the same with my previous supplier and not exactly Keiran s fault

Andrew Watt

1 year ago

It shouldn t have happened but it was sorted out quickly and efficiently

There was an issue with closing my account when I switched to a different supplier My final bill and refund did not appear when expected and the automated system that takes the monthly payment from your Direct Debit didn t know I was no longer a customer I raised this with customer services and someone called Kim maybe a generic name had resolved it within 24 hours So it shouldn t really have happened in the first place but at least it was quickly resolved

Mick

1 year ago

Called to enquire about switching

I called to enquire about switching as the MSE website said it was the cheapest The gentleman was completely transparent stating that prices were going up in a few days to the same level as the price cap Essentially there was no point in me switching How many other companies would have been as honest So not a customer yet but just my experience of interaction with Home Energy

Looking for Homeenergy alternatives? We've ranked 100+ similar companies by reviews.

View All Alternatives

Homeenergy Reviews

Rated 3.79 out of 5 by 105 Happy Customers

Good communications from Keiran

It shouldn t have happened but it was sorted out quickly and efficiently

Called to enquire about switching

About Homeenergy

Own this business?

Related Companies