Reviews
3.79
5-star
57.14%
4-star
12.38%
3-star
1.9%
2-star
9.52%
1-star
19.05%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Good Karma
N/A
1 week ago
Outstanding
I had the pleasure of speaking with Keiran from Home Energy and his service was nothing short of outstanding Keiran went above and beyond to clarify my energy usage and adjust my monthly payments turning what could have been a stressful process into a seamless experience His professionalism clarity and attention to detail were truly impressive Keiran listened carefully provided clear and insightful explanations and ensured I felt fully supported throughout His dedication to delivering exceptional service makes him an undeniable asset to the company His expertise and commitment reflect exceptionally well on your organisation and I wouldn t hesitate to recommend your services
Matt Tyler
N/A
1 week ago
Great customer service from Jati
Switched from British Gas last week to get a better deal The customer service has been very good with Jati responding to my emails very quickly and dealing with my transfer
Gordon Burgess
N/A
1 week ago
I stupidly entered wrong reading for my
I stupidly entered wrong reading for my lecky meter would have gave a bill for 1800 Hiron sorted it well done
Louise Kerswell
N/A
1 week ago
Spoke with kimberley who was really
Spoke with kimberley who was really helpful and went through a few queries I had as well as advising on how to manage further bills She sorted out every issue I had so very pleased
jimmy smith
N/A
1 week ago
Super responsive and friendly
These people are very friendly and helpful they go the extra mile After being used to the absolutely dreadful British Gas for years it s a breath of fresh air The response if fantastic it s either instant or just a few hours The same day every time With BG it took about 10 days and it was real clots you were dealing with to the point where you would think are these people taking the mickey they can t be that bad Yes they were Oh and I forgot to mention Home energy are cheaper too This is a genuine review I am not a shill
Andrew
N/A
1 week ago
Great support from the Chat system and Jati
Had difficulty with the website but the online chat was very quick and efficient Jati was very helpful and sorted my switch to Home Energy Many thanks Andrew
Venan CV
N/A
1 week ago
HomeEnergy unbeatable prices and good service
HomeEnergy is a good company of electricity I am currently paying much less than in any other of the competitors I believe this company keeps a very low overhead to ensure they always get competitive prices Epic and highly recommended
Peter Rafferty
N/A
1 week ago
Switching in to Home Energy couldn t
Switching in to Home Energy couldn t have been easier I had a couple of queries and the help team responded very quickly and positively Would recommend
MR JOHN SHAW
N/A
1 week ago
Outstanding Service
Outstanding service and quick reaction from Hiren Team Home Energy Thank you very much
Thomas
N/A
1 week ago
Meter activation sorted
I seemed to have a problem getting my gas meter activated to switch my account Rhea dealt with it all quickly and in a friendly manner
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