Homeenergy Reviews

Home Energy - Home

homeenergy.co.uk
3.79
105 reviews
Great Rating
Based on 105 user experiences

Rated 3.79 out of 5 by 105 Happy Customers

57.1%
12.4%
1.9%
9.5%
19%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Good chat support

Good chat support Switching over from other provider and had query about smart meter transfer Very helpful Sabrina was great
C

I ve been very happy with Home Energy

I ve been very happy with Home Energy Always very responsive thanks to Sabrina for answering my latest questions promptly Their energy deals are also very competitively priced energy
D

First Impressions

Have just switched energy suppliers and moved to Home Energy 25 10 2024 to save money mainly My first query was dealt with within minutes by customer support very impressed
D

Excellent Customer Service

Competitive pricing and excellent customer service Sabrina was fantastic with dealing with my queries and always replies promptly
L

Friendly and Professional Service

Ben Roger and James from Home Energy Save came and input some damp channels They took the upmost care to ensure that was very little damage done And when they completed the clean up job was so good that you couldn t tell that any work had taken place Overall a friendly group who took the time to explain clearly what the process was going to entail They even took some time to provide some suggestions on what could be done to further to prevent future damage caused by rain
C

Help with my enquiry

When I needed help with my account it was Kim who responded She was always prompt and professional and helpful with her replies emails and kept me informed of any action being taken I also got notification emails from Home Energy confirming their action which was reassuring and very efficient I would recommend Home Energy to anyone switching suppliers their customer service is excellent
K

My 5 start review is for Sabrina s hard

My 5 start review is for Sabrina s hard work to solve my issue She was amazing and dedicated I was frustrated how I was being treated before and Sabrina took upon her to help me Once again thank you so much Sabrina
E

Final meter reading for my previous supplier

Chatted to Hiren about them providing my final electric reading to my previous supplier who has been waiting for almost 3 months now Hiren was brilliant and promised me that this time she would make sure it s sent and received Thank you
M

Because Sabrina did a good job

Because Sabrina did a good job her customer service well please She resolved the problem as soon as possible Many thanks Sabrina
P

A utility supplier with personal customer service

If you want a utility supplier who still provides excellent customer service and the ability to speak to a person rather than a robot or online chat then I can highly recommend Home Energy I had a query about my account being in credit and after speaking with Kadar he very quickly arranged for the credit to be refunded to me

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Home Energy - Home

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