Hosttools Reviews

great services

It is easy to use all employee special Tom gives great support The messaging system is very reliable It s very inexpensive compared to competitors i really like it and thanks for your great services

Great service

Great service Highly recommend

Teething issues and not ready for the market

Having looked at several channel managers i hoped this one would suit me It appears to have great reviews and reasonably priced too So I gave it a go - excited to finally be getting my short term rental business organised My experience this time was that a it wouldn t connect with Airbnb at all b it wouldn t connect with booking com either Reported this - the couple who run the platform tried to help But didn t help at all Biggest issue i had was that they seemed to forget there was a customer on the other end and although they appeared to be trying to sort out the problem they never told me that just left me wondering what was happening This was a disaster of a trial - and when i told them that they just said sorry you feel that way Nothing worked at all and my customer experience in this case was terrible

Double booking nightmares

Double bookings guest lock outs terrible support Do not use this software Host tools used to be great but their support has been very bad lately I ve had to deal with continuous disconnects from VRBO Guest door codes being cancelled before their reservations are over and double bookings even though all platforms are correctly configured Take your business elsewhere as there are many more channel manager softwares currently on the market

USELESS and UNPROFESSIONAL

This is the worst channel manager I have ever worked with Not only does it lose the connection to the properties all the time and I have to reconnect my properties at least five times a month But also I just recently added to Booking com to my Hosttools and then it deleted all my entries on Booking com forcing me to re-enter all the information on my 10 properties again which took me over five hours This is a cheap channel manager but it s full of bugs and entirely useless The customer service is ridiculous they don t respond to anything nor do they even offer phone support Entirely unprofessional

Too expensive

Too expensive too delayed no customer service

Recently changed prices with no

Recently changed prices with no communication that I can find in my email Customer service did not help Watch your bill if you choose to use this service

I have not heard about this company up

It just makes communication easier and more profesThis saves a lot of time and scheduling on my part and most guests seem to feel that I am being attentive lovly software